Retail Human Resources Advisor

Blick Art Materials•New York City, NY

2d•$85,000 - $100,000

About The Position

Your Role... By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Human Resources Advisor will assist their team to fulfil Blick’s commitment to our customers, the Arts, and our local communities. Primary Tasks: The Retail Human Resources Advisor partners with retail field leadership across four districts to deliver practical, business-focused human resources support. This role acts as a trusted advisor to District Managers and Store General Managers, helping drive performance, strengthen employee engagement, and ensure consistent execution of HR programs, policies, and compliance across the organization. The Retail Human Resources Advisor balances strategic partnership with hands-on execution, serving as the primary HR resource for day-to-day employee relations, talent management, and operational HR needs within the assigned regions.

Requirements

Bachelor’s degree in human resources or a related field, and/or equivalent work experience.
5+ years of HR experience, preferably in a multi-unit retail or field environment
Strong employee relations experience, including investigations and performance management
Demonstrated ability to influence and coach leaders at multiple levels
Working knowledge of federal, state, and local employment laws: Knowledge of employment laws relating to staffing and recruiting, compensation, organizational planning, organizational development, employee relations, safety training, and preventative labor relations
Experience with HRIS systems (e.g., Dayforce or similar) and applicant tracking systems preferred
Bilingual preferred
Excellent interpersonal skills and ability to work with others
Enthusiastic, energetic, approachable, and personable
Excellent time management, organizational, and follow-up skills: Ability to set priorities and organize time: Demonstrates initiative and can work independently
Strong computer skills to include Excel, Word, PowerPoint
Must have the ability to maintain confidentiality and effectively and discreetly deal with sensitive issues
Must be willing to travel 50% or more
Business Acumen – Understands retail operations and aligns HR support to business outcomes
Judgment & Decision Making – Applies sound, consistent judgment in complex situations
Coaching & Influence – Builds trust and effectively guides leaders through challenging situations
Execution – Balances multiple priorities and delivers timely, high-quality results
Data-Driven Mindset – Uses metrics and trends to inform decisions

Nice To Haves

Experience with HRIS systems (e.g., Dayforce or similar) and applicant tracking systems preferred
Bilingual preferred

Responsibilities

Field Partnership & Business Support Partner with District Managers to support stores across four districts, aligning HR strategies with business objectives
Provide coaching and guidance to Store General Managers on performance management, employee engagement, and team effectiveness
Travels to store locations to build relationships with teams, assess situations and/or provide in-person support as able and needed
Participate in district/regional calls and business reviews to identify people-related risks and opportunities
Employee Relations Serve as the primary point of contact for employee relations matters, including investigations, conflict resolution, and corrective action
Conduct thorough, timely, and objective investigations; provide recommendations aligned with company policy and legal requirements
Coach leaders on consistent and appropriate application of policies and documentation
Performance Management Support leaders in diagnosing performance issues and driving accountability through clear expectations and action plans
Partner on progressive discipline, terminations, and complex performance situations
Contribute to performance review cycles, ensuring consistency and quality across districts
Talent & Workforce Planning Partner with field leadership on hiring strategies, workforce planning, and succession planning
Identify talent gaps and support development plans for key roles
Collaborate with recruiting to improve candidate quality and hiring outcomes
Training & Development Support the rollout and reinforcement of training programs for Store General Managers and District Managers
Coach leaders on core management skills including feedback, coaching, and team development
Identify training needs based on trends in performance and employee relations
Compliance & Policy Execution Ensure consistent application of company policies, procedures, and employment laws across all locations
Monitor compliance trends and proactively address risks
Partner with HR and Legal teams on policy interpretation and updates
HR Operations & Projects Support implementation of HR initiatives, programs, and systems (e.g., performance management, engagement surveys, HRIS updates)
Analyze HR metrics (turnover, engagement, retention, etc.) to inform action plans
Contribute to cross-functional HR projects and continuous improvement efforts