Retail Food Service Supervisor

University of North Texas System•Denton, TX

54d

About The Position

The Food Service Supervisor provides direct oversight for a designated retail dining location on the UNT campus. This role is responsible for ensuring the effective day-to-day operations of the unit, while upholding departmental policies, procedures, and service standards. Key responsibilities include supervising staff, maintaining high levels of customer service, assisting with the training and onboarding of new team members, managing inventory, and placing product orders. The supervisor plays a key role in fostering a positive work environment and ensuring a smooth and efficient dining experience for all guests.

Requirements

High school diploma/GED equivalent and two years of experience in institutional or commercial food preparation, including one year of supervisory experience; or any equivalent combination of experience, education, or training.
Ability to follow detailed oral and written instructions; ability to direct and manage the work of others. Ability to work from written menus, standard recipes and oral instructions. Ability to maintain records and complete forms accurately. Ability to apply mathematical concepts to complete tasks (example: checking orders for quantity). Considerable knowledge of the materials, methods, and equipment used in preparing food on a large scale. Considerable knowledge of health hazards in food preparation and service, and knowledge of necessary precautionary measures. Knowledge of food values and menu planning. Ability to train personnel in the care and use of equipment and in standard practices and methods used in largescale food service. Knowledge of safety and security precautions appropriate to work performed.
Communicating with others to exchange information.
Lifting and Moving objects up to 50 pounds.
Repeating motions that may include the wrists, hands and/or fingers.

Nice To Haves

Two years of supervisory experience.
Great work ethic.
Eager to excel and grow with our exciting Union Retail Dining operations

Responsibilities

The Retail Food Service Supervisor ensures operational standards for food preparation, presentation, and safety are consistently met through managerial oversight. This includes supervising staff to guarantee adherence to established procedures, while ensuring full compliance with health and safety regulations at all times.
Assesses service quality and customer satisfaction through established checkpoints. Upholds high standards for food quality and service to ensure a consistently excellent dining experience for all customers.
Adheres to all University policies, health codes, and safety standards, regularly reviewing practices to ensure adherence.