Retail Food Service Manager
About The Position
Aramark Healthcare+ is seeking candidates for a Retail Food Service Manager position, to oversee retail dining operations at Baylor Scott & White All Saints Medical Center, located in Fort Worth, TX. This is a management position, responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared food from a menu.At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Requirements
- Bachelor's degree or equivalent experience
- 1+ years of Retail Food Service Management experience required
- Experience with marketing, merchandising and cash handling required
- Must be able to lead people and process as well as manage multiple outlets.
- Strong customer service and computer skills required
Nice To Haves
- Starbucks or Specialty Coffee Shop experience is a plus
Responsibilities
- Manage Front of House (Multi site retail outlets: Cafeteria, Coffee Shop, Quick Service, Gift Shop and C-Store/Micromarket) dining operations
- Develop and implement retail services plan to improve service, quality and profitability of service areas.
- Maintain effective working relationships with other departments to provide a unified retail experience for customers.
- Manages marketing, merchandising and cash handling procedures.
- Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
- Maintains effective client and customer rapport for mutually beneficial business relationships
- Drives customer service and tracks and responds to survey results.
- Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
- Assists in location forecast and accounting; tracks sales trends and drives sales.
- Implements specials and LTOs and coordinates pop up restaurants, Fooda, etc.
- Manages catering including utilizing catertrax, coordinating with client, menu planning, staffing and set up.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
