Retail & Branded Merchandise Specialist
About The Position
The Detroit Symphony Orchestra (DSO) is known internationally for trailblazing performances, collaborations with the world’s foremost musical artists, and a deep commitment to serving our community. Making its home in Orchestra Hall at the Max M. and Marjorie S. Fisher Music Center, the DSO actively pursues its vision to be an inclusive and culturally relevant community where all people can experience their world through music. The DSO is a complex organization. Operating 365 days per year in historic Orchestra Hall, one of America’s most acoustically perfect concert halls, we are a performing arts institution, an educational facility, and a community center. We are governed by an independent Board of Directors and employ both union and non-union employees as musicians, stage crew, and administrative staff. Creating a unified culture throughout the institution is an organizational imperative, and we are guided by our values of excellence, diversity, resilience, collaboration, and innovation. The DSO is also deeply invested in the city of Detroit; through our Detroit Strategy initiative, we are expanding the DSO’s participation in the growth and well-being of the city. The DSO offers a unique, fast-paced working environment, an excellent overall compensation package, and is an Equal Opportunity Employer. For more information visit www.dso.org. The Retail & Branded Merchandise Specialist is a customer service forward position servicing the patrons that are coming into the DSO Apparel store to buy merchandise. This position should be knowledgeable with the DSO brand and familiar with the items we carry.
Requirements
- POS (Point of Sale) experience
- Retail experience
- Organizational and display experience
- Exceptional customer service skills
- Successful experience working in, and contributing to, a collaborative, team environment
- Ability to act independently, take initiative, and meet changing priorities.
- Successful experience working in, and contributing to, a collaborative, team environment.
Responsibilities
- Greeting Patrons with a smile
- Welcoming them to look around
- Cash and credit handling.
- Stocking merch and keeping the store tidy
- Knowledge of our apparel and branded items
- Opening and closing duties before and after concerts, and other times as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
