York FT Retail Associate & Lesson Studio Coordinator

Menchey Music Service • York, PA

3d • Onsite

About The Position

Are you someone who loves problem solving? Do you believe music can bring people together? If you want to contribute to the areas largest family-owned and operated music company, then we have a position where you can make a difference. Located in central Pennsylvania and Maryland, Menchey Music Service has served the needs of students, parents, music educators and local school music programs since 1936! If you have a passion for music and helping others on their musical journey, we would love to speak with you today! In this job, you'll be working directly with customers - in-person, via phone, and through e-mail - to meet their musical needs by: Selling - instruments, accessories, print music, etc. Renting - band, orchestra & other instruments, accessible to everyone! Enrolling - new students for lessons at the Menchey School of Music! Lesson Studio Coordinator duties include: Cultivating a community of musicians through in-store activities Organizing performance opportunities for students Developing positive relationships with teachers, parents, and students Communicating with staff, teachers, and management regarding promotions and events Assigning billing plans, ensuring payments, assisting with scheduling and maintaining student/teacher accounts Other duties include: Troubleshooting customer issues and finding solutions Maintaining a clean and organized store Opening and closing the store according to policies Cash handling - daily balancing of cash drawer Training on instruments, new products, and sales techniques This position is not a summer/seasonal position. No one looking for seasonal employment will be considered.

Requirements

• HS Diploma or GED
• General knowledge of musical instruments and written music with the ability to play at least one musical instrument
• 6+ months retail, customer service or sales experience
• Interaction with Others - Oral and Written Communication
• Music/Instrument Knowledge – Basic understanding of types of musical instruments
• Technical Literacy – Proficient Computer Skill (MS Office especially Excel)
• Individual Contributor Competencies - Work Management and Dependability
• Interpersonal Relations - Social Abilities
• Job Knowledge - Accurate and Complete Work

Responsibilities

• Selling - instruments, accessories, print music, etc.
• Renting - band, orchestra & other instruments, accessible to everyone!
• Enrolling - new students for lessons at the Menchey School of Music!
• Cultivating a community of musicians through in-store activities
• Organizing performance opportunities for students
• Developing positive relationships with teachers, parents, and students
• Communicating with staff, teachers, and management regarding promotions and events
• Assigning billing plans, ensuring payments, assisting with scheduling and maintaining student/teacher accounts
• Troubleshooting customer issues and finding solutions
• Maintaining a clean and organized store
• Opening and closing the store according to policies
• Cash handling - daily balancing of cash drawer
• Training on instruments, new products, and sales techniques

Benefits

• Comprehensive health, dental, and vision insurance with optional Health Savings Account contributions
• Optional supplemental coverage, including life insurance
• 401(k) retirement plan with company match
• Paid time off: 6 paid holidays, 40 hours of flexible time, 40 hours of vacation, and 16 hours of personal time, as well as an accrual policy that includes increases based on seniority and year-to-year rollover.
• Employee discounts on our products and services
• Ongoing opportunities for professional development and training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED