Retail Area Manager
About The Position
To further this important mission, we are looking for an engaging Retail Area Manager to help us build our retail presence in Atlanta, GA and surrounding areas. The team member will partner with the VP and Director of Retail to develop the foundation for our retail business and community presence in multiple cities throughout the Southern states. We are looking for an individual who can work in a fast paced environment and has great interpersonal skills. In this role, you will focus on executing processes and procedures that help us consistently provide an exceptional customer experience and ensure that the showroom exceeds performance targets, and maintains brand consistency. This role will be based out of our Atlanta Showroom.
Requirements
- 5-10+ years of retail or related industry management experience
- Proven record hiring, managing, developing, and retaining a team
- Excellent interdepartmental communicator who can share feedback to improve company performance and customer experience
- Independent work ethic, highly organized in time management skills, and personal accountability
- Innovative, positive, proactive team player
- Ability to adapt to changing priorities
- Proficient in technology and a quick learner for new platforms
- Strong analytical and problem-solving skills
- Willingness to travel to stores throughout the South or other areas as needed
Nice To Haves
- Experience as a vendor or partner within a department store is a plus
- Previous remote or satellite leadership is a plus
- A bachelor's degree is a plus
Responsibilities
- Build a team of high-performing TBT Showroom & Nordstrom associates
- Manage scheduling and time-off matters for all TBT Showroom associates and TBT Nordstrom ambassadors
- Identify training needs and support ongoing training and development for all team members
- Analyze sales data to identify trends and areas for improvement across the area
- Regularly visit stores to assess operational efficiency
- Host weekly meetings and performance reviews to management and associates
- Implement and maintain visual merchandising standards across the area
- Oversee the daily operations of multiple retail stores, ensuring all locations are running smoothly and efficiently
- Conduct regular cycle counts, inventory audits, and supply requests to support each locationâs product needs for exceptional customer experience
- Ensure appointment compliance across the area to protect the revenue allocation
- Assist with Showroom or Nordstrom launches as the business requires
- Embody our values and effectively conveying our brand philosophy to customers and employees
- Manage and support employee lifecycle including hiring, training, disciplinary actions, terminations, and conflict resolution as needed within an assigned area
- Manage store budgets, control store and travel expenses, and optimize operational costs for the assigned area
Benefits
- Competitive medical, dental, vision, and disability plans
- Option to participate in a 401(k) plan through Betterment
- Generous paid time off
- Paid holidays
- No Black Friday adjusted hours
- Monthly cell phone reimbursement
- Monthly wellness stipend
- 6 weeks paid parental leave; an additional 6-8 weeks disability leave for eligible birthing parents
- One Medical and Wellhub (Gympass) membership
- Employee engagement, cultural events, and trainings
- Discounts on garment rental and purchases for you, your partner, and friends & family
- Annual compensation review process
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
