Retail Administrative Assistant

Forest Home•Forest Falls, CA

10d

About The Position

JOB SUMMARY: Support the Retail Department and camp experience for guests through administrative coordination, scheduling support, record keeping, and operational organization. Assist Retail leadership and team members by maintaining organized records, supporting staff scheduling, coordinating inventory documentation, and helping ensure smooth daily operations across retail shops, coffee venues, and food service outlets. Retail operations vary seasonally with increased activity during Winter Camp (January–March) and Summer Camp (June–September). Additional hours may be available during peak seasons. Typical hours for this role range from approximately 10–29 hours per week depending on departmental needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide administrative and operational support to Retail leadership and staff Assist with staff scheduling coordination and communication of shift updates Maintain organized department records including scheduling files, inventory documentation, and operational reports Assist with retail inventory tracking, documentation, and inventory counts Support purchasing coordination including maintaining purchase orders and receiving documentation Assist with sales reporting and department metrics Maintain organized vendor files, product records, and department documentation Assist with operational preparation for seasonal retail activity and product launches Help ensure clear communication between retail locations and department leadership Supports and participate in staff spiritual life activities Performs other duties as assigned EDUCATION and/or EXPERIENCE REQUIRED: At least 18 years old Previous administrative, retail, or office support experience preferred but not required Basic computer skills including spreadsheets, scheduling systems, and retail software QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Uphold and support the Mission, Vision and Core Values of Forest Home Ability to hear from God and pray for people, both over the phone and in person Assume responsibility for initiating a pleasant atmosphere by displaying a professional attitude through performance, appearance, and demeanor Actively supports and participates in the staff spiritual life activities Regular, timely attendance Signed statement of faith Strong organizational and time management skills Ability to maintain accurate records and attention to detail Ability to manage multiple tasks and prioritize workload Self-starter who is motivated to support department operations Ability to communicate clearly and professionally with staff and vendors Assume responsibility for initiating a pleasant atmosphere by displaying a professional attitude through performance, appearance, and demeanor. Actively supports and participates in the staff spiritual life activities. Excellent customer service skills, with the ability to provide service and streamline processes without compromising the integrity of the department or Forest Home and its policies and procedures. SUPERVISORY RESPONSIBILITIES: This position has minimum supervisory responsibilities - to be designated and set by the Director of Retail operations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions. While performing the duties of this job the employee is regularly required to stand, walk, sit, and requires sufficient hand, arm, and finger dexterity to operate retail machines. Requires mild physical work; some lifting, pushing, or pulling of objects over 20 pounds. Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person or over the phone. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. This job description will be reviewed periodically as duties and responsibilities change with business necessity. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors. The noise level in the work environment is usually moderate but can be loud at times. FOREST HOME EMPLOYMENT STATEMENT: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. All terms and conditions of Forest Home’s at-will employment, duties, and responsibilities are subject to the Forest Home Employee Handbook. FOREST HOME CORE VALUES: Surrender to Christ (Romans 12:1-2) Abide with the Lord daily through study of His Word and prayer Surrender to the Lord daily through obedience to His Word Worship the Lord with the Forest Home Community Commit to grow in your faith through regular attendance at a local church Prioritize God, Family, and Work appropriately Be prepared to share your testimony with staff or guests Walk in Biblical purity (1 Timothy 4:12) by rejecting one’s sinful nature Love (I Corinthians 13) Display the fruit of the Spirit: love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, self-control (Galatians 5:22) Be respectful to others Demonstrate compassion Serve (Philippians 2:3-11) Give generously to God and others through time, talent and treasure Seek to put others’ needs above your own Demonstrate humility in both spirit and deed Actively look for ways to serve Walk in Integrity (Titus 2:11-12, Proverbs 4:23-27) Show loyalty to others, even when they are not present Do the right thing, even when others are not present Extend trust and seek to believe the best in others Ask for forgiveness quickly when necessary Be truthful and transparent with others Strive for Excellence (Colossians 3:23-24) Demonstrate accountability with time and resources Request and receive training Desire to improve, and challenge others to do the same Commit to exceeding guest expectations Refuse mediocrity Engage in Community (I Thessalonians 5:11-13) Seek first to understand before being understood Communicate clearly, empathetically and respectfully Work through conflict Biblically (Matthew 18-15-17) Participate in intentional and purposeful community activities Partner with teammates for the goal of unity and team effectiveness Play and appreciate “campy” fun Faithfully pray for one another Innovate (Ephesians 3:20-21) Dream Big Proactively seek solutions Think outside the box Dream, plan and execute new ideas Acknowledge and trust that all things are possible through Jesus Christ our Lord (Matthew 19:26

Requirements

At least 18 years old
Basic computer skills including spreadsheets, scheduling systems, and retail software
Uphold and support the Mission, Vision and Core Values of Forest Home
Ability to hear from God and pray for people, both over the phone and in person
Assume responsibility for initiating a pleasant atmosphere by displaying a professional attitude through performance, appearance, and demeanor
Actively supports and participates in the staff spiritual life activities
Regular, timely attendance
Signed statement of faith
Strong organizational and time management skills
Ability to maintain accurate records and attention to detail
Ability to manage multiple tasks and prioritize workload
Self-starter who is motivated to support department operations
Ability to communicate clearly and professionally with staff and vendors
Assume responsibility for initiating a pleasant atmosphere by displaying a professional attitude through performance, appearance, and demeanor.
Actively supports and participates in the staff spiritual life activities.
Excellent customer service skills, with the ability to provide service and streamline processes without compromising the integrity of the department or Forest Home and its policies and procedures.

Nice To Haves

Previous administrative, retail, or office support experience preferred but not required

Responsibilities

Provide administrative and operational support to Retail leadership and staff
Assist with staff scheduling coordination and communication of shift updates
Maintain organized department records including scheduling files, inventory documentation, and operational reports
Assist with retail inventory tracking, documentation, and inventory counts
Support purchasing coordination including maintaining purchase orders and receiving documentation
Assist with sales reporting and department metrics
Maintain organized vendor files, product records, and department documentation
Assist with operational preparation for seasonal retail activity and product launches
Help ensure clear communication between retail locations and department leadership
Supports and participate in staff spiritual life activities
Performs other duties as assigned