Retail Account Manager

Catch Co.•Lombard, IL

6d•Remote

About The Position

Mystery Tackle Box (MTB) is seeking a Retail Account Manager responsible for managing current relationships with regional retail partners and onboard new local and regional retail partners both directly, through rep groups, and buying groups. You will be the main point of contact between MTB, brokers and select retail partners helping to optimize sales, resolve issues, and strengthen the business relationship. You will be the primary owner of our new retail business development goals.

Requirements

3+ years of experience with a retailer or brand with P&L or inventory control responsibilities
Experience with broker networks and agencies preferred.
Understand retail and product lifecycle processes and financials. Knowledge of retail operations across multiple retailer types.
Ability to manage multiple accounts and associated projects simultaneously.
Proficiency with CRM software, Microsoft Office Suite, and analytics tools.
Results-oriented, with the ability to drive sales and meet targets.
Customer-focused with a proactive approach to relationship management.
Strong communication and negotiation skills.
Strong analytical and problem-solving abilities.
Clear understanding of retail financials and forecasting processes.

Nice To Haves

Experience in managing retail media network campaigns a plus

Responsibilities

Serve as the primary point of contact for select retailers and brokers, ensuring smooth communication and fostering strong, long-term relationships.
Meet with select brokers and/or retailers to assess performance, identify challenges, and propose opportunities for growth at a minimum bi-annually or as needed per account.
Manage line reviews, innovation pipeline meetings and seasonal proposals for all current and prospective retailers.
Track sales performance, inventory levels, and other key metrics for marketplace and retail accounts against plan. Prepare regular reports and analysis for management, merchandising and inventory controller on retail performance, market trends, and account status.. Proactively address areas for improvement.
Develop and implement strategies to increase shipments and sell through.
Work alongside VP of retail partnerships and broker network to continue opening new channels of distribution.
Collaborate with retailers to optimize product placement during peak season, seasonal promotions, pricing strategies, and retail media investments to drive shipments and sell through.
Manage internal inventory levels by item for marketplace and retailer accounts based on sell through and turnover goals - ensure we are able to support upside where appropriate without overstocking our own warehouse or retailer networks
Assist operations team with order management, tracking deliveries, and resolving any supply chain or logistical issues.
Work with the marketing and product development teams to ensure alignment of strategies and product development initiatives with retailer strategies and objectives. Provide input and feedback from retail accounts to help refine marketing and product development strategies.