Restoration Field Crew Chief/Supervisor

Servpro•Ridgefield, NJ

3d•$19 - $24

About The Position

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero ! As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: Manage and complete jobs according to SERVPRO® processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers.

Requirements

Effective written and oral communication
Experience in cleaning/restoration preferred
High school diploma/GED
IICRC certifications preferred
Ability to travel locally
Construction experience helpful
Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
Ability to with cleaning products/ chemicals
Willing to work on-call rotations for evening, weekends and holidays per schedule
Walking and standing for long periods of time, driving, sitting, climbing,
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawls spaces under buildings)
Repetitive pushing/pulling/lifting/carrying objects

Responsibilities

Monitor, communicate, and respond to customer needs/concerns
Communicate clear expectations to Production Technicians and supervise their activities
Perform production processes as scheduled and ensure quality control
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
Resolve problems quickly as they arise
Manage job file documentation to ensure complete and accurate project details
Manage and control costs of production projects
Manage assets by protecting and using equipment and materials properly
Clean and maintain vehicles, equipment, warehouse, and office areas
Perform sales and marketing activities, including add-on sales and security checks