Restoration Supervisor/Crew Chief

Servpro•Glasgow, KY

12d•$17 - $24

About The Position

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. SERVPRO of Allen, Barren, Hart, Green and Taylor Counties is hiring a Restoration Supervisor ! SERVPRO of Allen, Barren, Hart, Green and Taylor Counties offers: Competitive compensation Superior benefits Career progression Professional development And more! Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever. We look forward to hearing from you.

Requirements

Valid driver’s license
High school diploma/GED (preferred)
At least 1 year of experience in cleaning, restoration, or construction
Be proficient in use of technology such as iPads, Google Sheets, and other software
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects

Nice To Haves

IICRC certification a plus, not required.

Responsibilities

Coordinate and perform production processes as scheduled and ensure quality control
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Communicate clear expectations to restoration technicians and supervise their activities
Document a detailed and accurate job file and scope of work to support the services provided
Manage labor and consumable item usage on assigned projects
Communicate with restoration project manager and office staff on project progress and issues
Communicate and follow all OSHA guidelines for job safety
Manage assets by protecting and using equipment and materials properly
Coach and train restoration technicians