About The Position

Located in the heart of downtown Sioux Falls, Canopy by Hilton offers a vibrant, locally inspired guest experience just steps from Falls Park, the Steel District, and the city’s growing arts and dining scene. Cascata, our signature restaurant, reflects the energy of the community—blending elevated comfort cuisine with a warm, welcoming atmosphere that celebrates local flavors and Midwestern hospitality. The Cascata Restaurant Supervisor plays a key leadership role in delivering an exceptional dining experience that reflects the spirit of Sioux Falls. This individual supports daily operations, leads the front-of-house team, and ensures service standards align with the Canopy brand—friendly, knowledgeable, and effortlessly local. The ideal candidate is passionate about hospitality, thrives in a fast-paced downtown environment, and enjoys building connections with both guests and team members. A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities

  • Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
  • Monitor, observe and assist in evaluating team member performance
  • Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards
  • Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Assist in monitoring inventory and inventory control

Benefits

  • Access to pay when you need it through DailyPay
  • Medical Insurance Coverage – for you and your family
  • Mental health resources including Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel program: 100 nights of discounted travel
  • Parental leave to support new parents
  • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
  • 401K plan and company match to help save for your retirement
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
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