Restaurant Servers | Cork & Crust

Concord Hospitality Enterprises•Pittsburgh, PA

3h•Onsite

About The Position

Cork & Crust at The Oaklander Hotel is Pittsburgh's newest top-tier culinary space, where curated wines meet the city's best wood-fired pizza. It is sleek, modern, and designed for the contemporary guest, offering more than just a restaurant experience. The company is looking for individuals with a passion to serve others, as food service outlets often provide the first or last greeting guests receive. A friendly smile and cheerful customer service attitude are crucial for setting a positive tone for guests. The role is key to the overall guest experience, requiring a keen sense of being proactive, responsive, and caring. The ideal candidate enjoys engaging with others, possesses a winning personality, and a high sense of responsibility. Concord Hospitality fosters a great company culture where everyone is valued and treated with respect.

Requirements

passion to serve others
friendly smile and cheerful customer service attitude
keen sense of being proactive, responsive and caring
enjoy engaging with others
winning personality
high sense of responsibility

Responsibilities

Maintains a calm demeanor during periods of high volume or unusual events
Make decisions and solve problems in the interest of 100% guest satisfaction
Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
Maintains a clean and organized workspace
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication