Restaurant Server

SSPCleveland, OH
$5

About The Position

At SSP America, our Servers engage with our guests and deliver our delicious food and beverages. Our Servers are experts at several things including: Having warm, friendly smiles. Delighting our guests. Making recommendations based upon guests' preferences. If you enjoy a fast-paced, ever-changing work environment, then come check us out! Here are some things you can expect as a Server: Answer questions and offer suggestions regarding food, beverages, and services of the facility. Accurately input orders into the POS system. Prepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee. Observe guests to anticipate their needs and respond to any additional requests. Clear all dishes away from table. Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments. Clear and reset all counters or tables at the conclusion of each course. Other duties as assigned.

Requirements

  • 1 year of prior experience serving in a full-service restaurant environment required
  • Experience in dealing with problems involving customer service.
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
  • Ability to remember, recite, and promote the variety of menu items.
  • Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check.

Responsibilities

  • Answer questions and offer suggestions regarding food, beverages, and services of the facility.
  • Accurately input orders into the POS system.
  • Prepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee.
  • Observe guests to anticipate their needs and respond to any additional requests.
  • Clear all dishes away from table.
  • Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments.
  • Clear and reset all counters or tables at the conclusion of each course.
  • Other duties as assigned.
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