AM Server
About The Position
As a Restaurant Server you'll be at the heart of our guest experience, ensuring every guest enjoys a welcoming atmosphere and exceptional service. Your passions for service and attention to detail will leave a lasting impression, making each guest's visit memorable. You thrive in a fast-paced environment and have a natural flair for hospitality. As the Restaurant Server you will: Be a Friendly Face - arriving at work on time to get the restaurant/lounge/cafe set up and ready to open, keeping the area clean and attractive throughout the meal period. As the outlet closes, all cleaning duties - floors, tables, buffet as well as sidework duties. - are also part of your role. Be a Host as well as a Server - pouring water, upselling food & beverage, making helpful suggestions, answering questions, remembering names or favorite choices, offering a friendly smile - and maybe even a weather forecast or a local attraction suggestion - is all part of the job. Be a Food Professional - understand the food and beverage you are serving so you know what you are speaking about; offer prompt, excellent service to create a wonderful dining experience for the guest; handle cash/credit accurately and timely. Be a Safety & Security Agent - follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.
Requirements
- A high school education or equivalent preferred
- At least one year of progressive experience in food & beverage required
- ServSafe or Tips certification
- Ability to work long hours, as needed
- Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
- Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels
- Near Vision - The ability to see details at close range
- Ability to stand and walk for long periods of time without sitting or leaning
- Must possess fluency in English and be able to work in stressful, high pressure situations
- Must possess the ability to multi-task on a regular basis
Responsibilities
- Arriving at work on time to get the restaurant/lounge/cafe set up and ready to open
- Keeping the area clean and attractive throughout the meal period
- Cleaning duties - floors, tables, buffet as well as sidework duties
- Pouring water
- Upselling food & beverage
- Making helpful suggestions
- Answering questions
- Remembering names or favorite choices
- Offering a friendly smile
- Understand the food and beverage you are serving
- Offer prompt, excellent service to create a wonderful dining experience for the guest
- Handle cash/credit accurately and timely
- Follow your hotel's established safety and security policies & procedures
- Anticipate problems and call management as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
