AM Restaurant Server

Hersha Hospitality Management LP • Miami, FL

9d

About The Position

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards. Your Growth Path Restaurant Supervisor/Banquet Server/Captain – Restaurant Manager – Banquet Manager Your Focus Take food and beverage orders and place orders in the point of service system. Ensure overall guest satisfaction. Set and clear tables in dining areas. Stock service stations with items such as ice, napkins, or straws. Pick up orders from food preparation areas and ensure food is prepared accordingly. Prepare guest check and if appropriate complete payment transaction. Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM’s EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management.

Requirements

• High School diploma or equivalent preferred
• Previous food and beverage experience required or equivalent training
• Knowledge of POS systems

Nice To Haves

• TIPS certification preferred

Responsibilities

• Serve food and beverage to guests in a courteous and friendly manner
• Take food and beverage orders and place orders in the point of service system
• Ensure overall guest satisfaction
• Set and clear tables in dining areas
• Stock service stations with items such as ice, napkins, or straws
• Pick up orders from food preparation areas and ensure food is prepared accordingly
• Prepare guest check and if appropriate complete payment transaction
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
• Follow sustainability guidelines and practices related to HHM’s EarthView program
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
• Perform other duties as requested by management

Benefits

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees