Restaurant Server

Columbia Country Club•Chevy Chase, MD

54d

About The Position

Position Summary: The Restaurant Server reports to and is under the direction of the Restaurant Manager. The person in this position will be responsible for proper set-up, service, and breakdown of the dining rooms. They provide great hospitality throughout service to include greeting members with a smile, working efficiently and assuring that the tasks that they are assigned are executed to the best of his / her ability.

Requirements

Must be 18 years of age
Must have good communication skills including understanding and speaking English
Able to meet the physical demands and responsibilities of the position. He/she will, while regularly performing the essential functions of the job, be standing, sitting and lifting/moving items or objects over 20 pounds and sometimes lift/move items up to 35 pounds.

Responsibilities

Complies with the club's policies and procedures as established in the employee handbook.
Performs related dining room set up tasks.
Provides immediate attention to all guests upon seating them.
Take beverage orders and serves food.
Pours and refills wine, coffee, water, and other beverages served with and after the meal.
Clears soiled dishes as needed.
Cleans all assigned work areas in kitchen and restaurant areas.
Advises management of any member or guest complaints or special request as soon as they occur.
Assists in closing functions by performing various tasks such as removing linen, busing glasses, dishes, silverware, etc. and re-setting the room for the next shift.
Attends staff meetings including pre-service sessions.
Assures that all state and local laws and club policies and procedures for the service of alcoholic beverages are consistently followed.
If in question, goes to management to review and handle the situation.
Thank members and guests as they leave the club.
Consistently follows all sanitation-related requirements, including those related to personal hygiene.
Do their best to greet by name all members and their guests, always by smiling and making eye contact.
Always possesses a professional behavior and appearance.
Held responsible for working all major club events to include Mother's Day, Easter, Club Fireworks Event, Thanksgiving, and Christmas.
Completes other appropriate work assignments as requested by the Manager.