Restaurant Manager

SALAMANDER CHARLESTON EMPLOYER LLC•Charleston, SC

17h•Onsite

About The Position

The Restaurant Manager oversees the daily operation of the department. He/She will be fully responsible for the operational and financial success of the asset adhering to the annual business plan of the organization. He/She is expected to carry an entrepreneurial spirit about running the business and will be responsible for selecting, training and coaching all restaurant professionals and ensuring operations run to superior standards of luxury hospitality.

Requirements

2 or more years of experience in a high-end free-standing restaurant and/or luxury hotel/resort setting required
Associate degree required
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Remains current with hotel information and changes
Complete the South Carolina state-approved ServSafe Alcohol Online Course & Exam within 30 days of hire
Possess a valid ABL Server License issued by the state of South Carolina within 30 days of hire

Nice To Haves

Strong understanding of Wine List Management; Level 1 Sommelier Certification Preferred
College Degree preferred

Responsibilities

Responsible for smooth, efficient, cost effective operation of restaurant to include, but not limited to; team development, guest satisfaction, labor and inventory control, and revenue generation
Personally supervises dining room and kitchen activities to ensure quality production/delivery of product/service
Communicates daily with culinary in charge, providing current information on reservations, large parties or VIP’s expected
Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel
Coaches, counsels, retrains employees as needed to ensure superior levels of performance
Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same
Develops creative and effective revenue generating ideas, implement once approved, and communicate strategy with relevant Hotel team members
Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience
Evaluate changes in guest needs,the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance
Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines
Oversees security, control and proper use of operating supplies and equipment for respective restaurant outlet
Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes
Ensures adherence to departmental and Hotel guidelines, policies and procedures
Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel
Attends departmental meetings as required to communicate effectively with all restaurant personnel to ensure that they are kept current on pertinent hotel information and activities
Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance
Other duties as assigned