Restaurant Host - In Room Dining Server

First Hospitality Group Inc • Columbus, OH

43d

About The Position

Restaurant Hosts are often the first smiling face the guest sees when arriving to the restaurant. Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction. Restaurant Hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability. The Restaurant Host is also responsible for delivering room service orders to guests. Shifts scheduled for first shift 6AM-2PM and second shift 4PM-10PM roughly. Open availability is required.

Requirements

• Ability to speak, read, write, and understand primary language(s) used in the workplace
• Able to stand, walk, grasp, bend, and pivot repeatedly
• Able to lift up to 30 pounds occasionally
• Flexible availability

Nice To Haves

• Previous Host and/or In Room Dining experience strongly preferred

Responsibilities

• Set up the restaurant and/or lounge area for service
• Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift
• Provide each guest an individualized greeting using charisma and stylized communication
• Purposefully navigate and seat each guest with respect to individual requests
• Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance
• Deliver room service orders
• Maintain cleanliness of restaurant spaces to be inviting and accommodating
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
• Complete additional duties as assigned

Benefits

• Hotel discount at locations worldwide!
• Paid time off!
• Professional development and promotion opportunities!
• 401(k) available for all associates!
• Benefits effective day one - medical, dental, vision, and supplemental plan options!
• Food discounts!
• Earn tips on room service orders!

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed