In-Room Dining Server

Four Seasons Hotels and Resorts • Nashville, TN

1d • Onsite

About The Position

Four Seasons Hotel Nashville is seeking an In-Room Dining Server who delivers exceptional, personalized dining experiences within the privacy and comfort of our guests’ rooms. This role is essential in upholding Four Seasons service standards by combining food and beverage expertise, operational precision, and genuine hospitality.

Requirements

• Previous experience in food and beverage service, preferably in a luxury hotel or resort environment.
• Strong knowledge of food and beverage service standards, including safe handling and presentation.
• Exceptional communication skills and a genuine passion for delivering outstanding guest experiences.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Flexibility to work varying schedules, including evenings, weekends, and holidays.

Responsibilities

• Deliver in-room dining orders accurately and efficiently, ensuring food quality, presentation, and adherence to guest preferences and special requests.
• Assist with the delivery of guest amenities, ensuring all items meet Four Seasons quality and presentation standards.
• Engage guests with knowledgeable and vivid descriptions of menu items, including origin, flavor profiles, and preparation methods.
• Anticipate guest needs, confirm satisfaction, and respond promptly and professionally to requests, concerns, and tray removal.
• Replenish, inspect, and maintain guest room mini-bars daily, ensuring accuracy in stock levels and usage reporting for billing purposes.
• Break down, clean, and set up in-room dining tables, side stations, flatware, dishware, and condiment setups according to standards.
• Properly close guest checks, securing room numbers and signatures, and accurately handle voids or complimentary meals.
• Utilize mobile technology devices and systems effectively to support service delivery and operational efficiency.
• Work collaboratively and professionally with colleagues and leadership while adhering to Four Seasons policies, work rules, and standards of conduct.

Benefits

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discount for stays at any Four Seasons worldwide
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals
• Additional property-specific benefits as available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees