In-Room Dining Server

Four Seasons Hotels and Resorts • Palo Alto, CA

23h • $20 • Onsite

About The Position

Four Seasons Hotel Silicon Valley is currently looking for an In-Room Dining Server.

Requirements

• High school education or equivalent.
• Must be flexible with schedule – Able to work weekdays, weekends, holidays, evening/overnight shifts.
• Requires reading, writing and oral proficiency in the English language.
• Ability to carry and balance a tray.
• Must provide work authorization document - proof of eligibility to work in the United States of America

Nice To Haves

• Preferred experience in a luxury hotel in food and beverage or related work

Responsibilities

• Check completed kitchen orders with the order taker or guest’s original order and deliver food orders including any special needs or requests to the guest in-room.
• Transport items to the guestroom in a timely manner to ensure proper food quality.
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
• Take guest orders in the absence of order taker.
• Plate and prepare small food items.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors
• Other duties and projects as assigned

Benefits

• Competitive Salary & Wage $19.50/hour + Tip
• Be part of a cohesive team with opportunities to build a successful career with global potential
• Medical, dental, and vision insurance
• Holiday, vacation, and sick pay
• 401k participation with a company matching program
• Complimentary stays at Four Seasons worldwide (subject to availability)
• Free employee meals prepared by the culinary team
• Complimentary dry cleaning of employee uniforms
• Free employee parking

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED