Restaurant General Manager - Resort Blue Ridge Mountain | 80,000 - 85,000

Marvin Love and AssociatesKnoxville, TN
18d$80,000 - $85,000

About The Position

A confidential, upscale mountain resort in the Southeast is seeking a strategic and service-driven Restaurant General Manager to lead a critical transformation of its signature restaurant ahead of a full renovation scheduled for early 2026. This high-impact role is equal in scope to the Executive Chef and reports directly to the Assistant General Manager. It is designed for a polished operator with the potential to evolve into a broader Food & Beverage Director role. This is a rare chance to reset a full-service resort restaurant operation during a period of intentional modernization. The incoming GM will be charged with developing and executing operational SOPs, elevating service culture, and bringing a high level of polish and professionalism to a team in transition. The role also provides oversight of events and banquets as needed until a Banquet Director is in place.

Requirements

  • “Soft but stern” leadership style with a high EQ and strong presence on the floor
  • Strong in guest relations, service standards, and FOH development
  • Track record of success in renovation, repositioning, or operational overhaul environments
  • Ability to inspire professional pride and rebuild team morale
  • Highly organized and calm under pressure, with a bias toward action and improvement
  • Familiarity with luxury, resort, or Forbes-level standards preferred

Responsibilities

  • Build and implement systems for service consistency and accountability
  • Lead a service culture overhaul through clear standards and structured training
  • Navigate operational complexity ahead of a January–February 2026 renovation
  • Foster guest loyalty through visible, personalized engagement
  • Serve as a collaborative thought partner to ownership and executive leadership

Benefits

  • Base Salary: $80,000 - $85,000
  • Bonus: 10% to 15% based on KPI's
  • Relocation: Support provided (in development)
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