Restaurant Coordinator

Hyatt Hotels Corp.•Chapel Hill, NC

43d•$20

About The Position

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Organizational skills, computer proficiency, and communication skills are a must. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Position Purpose: Provide clerical/administrative support to food and beverage Department, Director and Managers in coordinating and disbursing information relating to Food & Beverage. Sales incentive. 20% service charge of the room rental fees for any private booking coordinated. We offer excellent benefits: 12 Free room nights (after 90 days of service), Discounted and Friends & Family Room Rates upon hire Medical, Prescription, Dental and Vision Insurance after 30 days of employment 401K with company match Paid Vacation, sick days, new child leave and personal day Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance Tuition Reimbursement 50% discount in Crossroads 20% discount in gift shop (exception: jewelry, UNC items, alcohol) Employee Stock Purchase Plan Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Requirements

Organizational skills, computer proficiency, and communication skills are a must
Two to Three years of administrative experience
Two years of Food and Beverage Experience
One year of Planning Experience

Responsibilities

Special Event Management for Private Restaurant Functions
Handle all guest inquiries
Site Tours
Contracts
Planning and in-person meeting with Guests
Room set up and Design
Ordering of additional items from 3rd party vendors (flowers, linens, tents, etc)
Creation of "REO" forms to be followed during event
Crossroads Restaurant/Tea Communication
Manage emails and phone calls
Manage phone reservations
Manage Online Reservations (Tock)
Communicate updates to host and tea teams
Serves as lead host:
Steps in on the host stand when understaffed or busy
Helps in blocking reservations
Public events to Include Mother's Day, Fridays on the Front Porch and any other events open to the community
Prepare Floor Charts
Schedule and manage all vendors
Instruct staff on set up of rooms and service areas
Manage Hostess Station for large scale brunches
Manage Guest Reservations and Confirmations
Works with Sales Team to coordinate usage of space, split sales/Crossroads large group reservations, and holiday events
Crossroads/Bar/Pittsboro Street Provisions Menu Changes
Make changes as instructed by F/B Director and Chef
Provide updates/distribution to staff (when applicable)
Update Carolina Inn Website and/or communicate that website needs to be updated.
Update Tock
Data entry/Information communication and Managment using Kronos, Markview, Birchstreet, Infogenisis
Itemized receipts
Supply purchases
Vendor Payments
Schedule input
New hire availability forms, contact information, etc.
Organization of supplies and materials.
Answer phones and take message for Food and Beverage Managers
Assist management team and restaurant operations as needed, particularly during high business level days.
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Benefits

12 Free room nights (after 90 days of service), Discounted and Friends & Family Room Rates upon hire
Medical, Prescription, Dental and Vision Insurance after 30 days of employment
401K with company match
Paid Vacation, sick days, new child leave and personal day
Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance
Tuition Reimbursement
50% discount in Crossroads
20% discount in gift shop (exception: jewelry, UNC items, alcohol)
Employee Stock Purchase Plan
Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more