Salesforce Resource Manager (Contract)

Thunder

6h • Remote

About The Position

Thunder is seeking an Interim Resource Manager to support and maintain our global delivery operations. This role ensures that our forecasting accuracy and financial planning do not skip a beat during our transition. You will manage all resource assignments and maintain the subcontractor pipeline. This role partners closely with Delivery Leadership, Sales, Finance, and Operations to ensure leaders have accurate, timely, and actionable data to support staffing decisions, utilization targets, and bench planning.

Requirements

• 3–5+ years in Resource Management or Capacity Planning, within a Salesforce professional services/consulting environment
• Strong analytical skills and comfort with utilization and capacity metrics
• Proactive communicator with the ability to keenly re-prioritize in a fast-paced environment.
• Proficient in G-Suite, Salesforce, and PSA tools (Certinia).

Responsibilities

• Manage all resource assignments via the PSA tool, ensuring that Delivery Leadership has immediate, reliable access to bench data.
• Validate and route resource requests based on realistic capacity and approved demand to prevent over-allocation.
• Publish weekly reports on key metrics (Utilization, Timesheets) to ensure management visibility remains uninterrupted.
• Liaise with vendors and manage the system onboarding for individual SubContractors to keep the external resource practice strong.
• Partner with Finance and Delivery to ensure revenue forecasts remain accurate through timely data entry and pipeline analysis.
• Ensure all internal business processes in support of delivery teams are followed, keeping data quality high across all systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed