Resort Coordinator

Hilton Grand Vacations • Waikoloa, HI

1d • $26 - $30

About The Position

The Resort Coordinator assists the Regional Vice President, General Manager, and Assistant General Manager with administrative duties that support general resort operations. Here's why you'll love it here! We offer an excellent benefits package to our full-time Team Members that include: Salary range: $25.75 - $30.00 per hour Medical, Dental, and Vision insurance from Day One Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today! Generous Paid Time Off Program Paid Sick Days Team Member Recognition and numerous learning and advancement opportunities and more! HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. Schedule Details: Work schedule would primarily be Monday – Friday from 8am – 4pm. However, there are times when the candidate will need to help with events that start earlier or run later in the day.

Requirements

• High School Diploma/GED
• 1-3 years of related experience
• Capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices
• Able to communicate effectively with others, analyze and resolve issues, maintain effective working relationships, and interact successfully with internal and external customers
• Proficient with MS Office, PowerPoint Presentations and other media formats
• Proficient in time management; the ability to organize and manage multiple priorities
• Obtain Notary Public if not in possession upon hire

Nice To Haves

• Associate's Degree and/or Bachelor's Degree
• 3+ years of related experience
• Experience in hotel industries
• Notary Public Commission, State of Hawaii

Responsibilities

• Supports administrative related duties and processes
• Where applicable, collects proper documents related to incidents occurring at the resort; captures relevant information into a data base and keeps Regional Vice President, General Manager, AGM, and property leadership fully informed of progress and outcome
• Responds to all inquiries (telephone, e-mail, etc.) delivers information requested and follows up where needed
• Arranges meetings on behalf of Resort Leadership; Documents and distributes minutes when in attendance or as requested and coordinates aspects of the Grand Impact Committee
• Coordinates vendor contract process as it relates to Homeowners Association Reserve Projects
• Distributes and Receives RFP (requests for proposals) for projects, contracts
• Maintains Contracts/Service Agreements files and updates annually including Certificate of Insurance
• Organizes all aspects of HOA meetings including not limited to preparing notifications, arranging meeting location/space, coordinating translation where needed and any other requests by Resort Leadership or Association Management Services
• Coordinating Training class's location and set up for classes with Learning and Training Managers.
• Coordinates all aspects of VIP needs including amenities, arrival/departure needs, accommodations. Keeps the information current and communicate to Resort Leadership on all planned arrangements, follow up as needed.
• Maintains Office Supplies and Administrative Support including copiers, fax, mail distribution and more
• Assists operations within house notifications, emergency information and other requested communication
• Creates presentation decks or other media tools as requested by Resort Leadership
• Become proficient in all related aspects that support the resorts such as Branding and Creative, Communication, Social Media standards, Brand Standards, etc.
• Works with Resort Leadership on Quality Assurance Measures to include inspections, waivers, brand standards
• Responds to owner/guest inquiries, concerns, and ensures issues are resolved and not escalated
• Ability is to drive company vehicles and carts on occasions
• Perform other related duties as assigned.

Benefits

• Salary range: $25.75 - $30.00 per hour
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
• HGV provides access to outstanding Team Member benefits, discount travel programs and much more!
• Join HGV to access these premier benefit programs today!
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities and more!
• HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families."

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED