RESIDENTIAL WORKER (Bronx)

Housing Options and Geriatric Association Resources Inc•New York, NY

1d•Onsite

About The Position

The Residence Worker is responsible for ensuring the security and safety of residents by monitoring clients, units, and grounds. This role involves enforcing shelter policies, performing administrative tasks such as documenting resident activities and whereabouts, and assisting clients with questions and issues. The worker must also examine all incoming items for safety, monitor video footage of common areas, and adhere to safety, health, and fire hazard guidelines. Regular hourly rounds of the facility are required, along with reporting any safety hazards to appropriate personnel and collaborating with security to maintain a safe environment. Additional duties include preparing units for vacancies and thoroughly documenting all incident details.

Requirements

High School Diploma / G.E.D.
F-02 Certificate of Fitness
C.P.R./Basic First Aid certification
Ability to establish and maintain professional boundaries in working with residents
Knowledge of H.I.P.P.A. guidelines and standards
Strong written and verbal communication skills
Excellent problem-solving and analytical skills
Commitment to excellence and high standards
Good judgment with the ability to make timely and sound decisions
Ability to assess emergencies and respond effectively

Nice To Haves

General knowledge of working in a residential facility preferred

Responsibilities

Monitor the clients, units, and grounds always to ensure the security and safety of each resident
Enforce shelter policies and follow staff policies and procedures.
Perform general administrative functions such as noting within the communication log, documenting resident whereabouts, behaviors, and engagement.
Assist clients with questions and helps to resolve any issue as they may arise.
Examine all items entering the facility to ensure client and staff safety.
Monitor video footage of all hallways, staircases, lounge, and other common areas.
Adhere to safety, health, and fire hazard guidelines; policies, and procedures; and the mission and values of the organization
Conduct hourly rounds of the facility.
Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel.
Work with security personnel to ensure the safety of staff and residents in the program.
Empty, clean, and prepare units for vacancies (bag and tag client materials where needed).
Document all incident details, participants, action taken, and outcomes.
May be required to work evenings, weekends, and holidays as needed