Residential Supervisor, MH Adult Services

Hampton-Newport News Community Services Board • Hampton, VA

22h

About The Position

Join the team at the Hampton-Newport News Community Services Board as a Full-Time Residential Supervisor supporting our Adult Mental Health (MH) Regional Supervised Housing Program in Newport News, Virginia. This leadership role supports adults living with serious mental illness (SMI) and individuals who may experience co-occurring substance use disorders. The Residential Supervisor plays a vital role in promoting recovery, independence, and community living through person-centered behavioral health and residential support services. In this position, you will supervise agency-operated residential facilities and lead a dedicated team focused on delivering high-quality behavioral health services. Responsibilities include coordinating resident services, supporting individualized treatment and service plans, monitoring client progress, and maintaining compliance with program, clinical, and regulatory standards. You will work collaboratively with the Residential Services Manager and multidisciplinary professionals to help residents access essential supports, including psychiatric care, psychoeducation, vocational resources, community integration programs, and assistance with financial and medical benefits. The goal of the program is to support stabilization while helping individuals achieve greater independence and improved quality of life.

Requirements

• Bachelor's Degree in Human Services, such as Social Work, Psychology, Sociology, Counseling, or a related field
• Minimum two (2) years of experience providing behavioral health services, service coordination, or psychoeducation services
• Must be registered as a Qualified Mental Health Professional (QMHP) with the Virginia Board of Counseling
• Valid Virginia Driver's License required
• The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.

Nice To Haves

• Supervisory experience is preferred

Responsibilities

• Supervise agency-operated residential facilities
• Lead a dedicated team focused on delivering high-quality behavioral health services
• Coordinating resident services
• Supporting individualized treatment and service plans
• Monitoring client progress
• Maintaining compliance with program, clinical, and regulatory standards
• Work collaboratively with the Residential Services Manager and multidisciplinary professionals to help residents access essential supports, including psychiatric care, psychoeducation, vocational resources, community integration programs, and assistance with financial and medical benefits

Benefits

• HNNCSB offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, flexible spending accounts, paid time off, employee discounts, and participation in the Virginia Retirement System (VRS).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager