Residential Service Coordinator
About The Position
SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare and offer the tools one needs to live with hope, dignity, and greater independence. The Service Coordinator provides case management support to residents and guides to assist residents with actively solving daily challenges and increasing personal development. Shalom House provides housing for 90 adults and is located on 4th Street in NE Washington, DC.
Requirements
- High School Diploma
- 5 - 8 years' experience in social services and/ or working with homeless or substance abuse and mental illness
- CPR/First Aid
- Knowledge of principles, methods, and procedures for motivational enhancement interviewing.
- Knowledge of principles and processes for providing customer and individualized services. This includes understanding residents' needs, meeting quality service standards, and evaluating satisfaction.
- Ability to be sensitive to diverse backgrounds and set aside personal opinions and implicit biases. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Ability to effectively document residents' progress toward goals electronically
- Ability to educate and teach residents how to access and utilize community resources
- Ability to perform and complete an accurate resident assessment and effectively document residents' progress toward goals.
- Ability to set professional boundaries
Nice To Haves
- Experience with Motivational Interviewing is a plus!
Responsibilities
- Provide ongoing case management and referrals to residents as needed utilizing the strength-based approach to individualize care
- Perform intakes, and annual assessments, such as psychosocial and career assessments, and know how to incorporate findings into case management services. Utilize MET during consultations and a strength-based approach.
- Assist residents with observed and reported concerns regarding sobriety, mental health, physical health, etc.
- Assist residents in obtaining job training, higher education, employment, money management, financial literacy, and other supportive services
- Assist the team in developing and coordinating activities, educational groups, and various community events for adults
- Identify resources and presenters to assist in activities
- Record unusual incidents, problems, violations of house guidelines, and maintenance repairs; submit incident reports as required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Social Assistance
Education Level
High school or GED
Number of Employees
251-500 employees
