Residential Program Manager

Integrea Community Mental Health Systems•Opelika, AL

About The Position

The Program Manager oversees the daily operations and service delivery within a mental health residential facility. Under the supervision of licensed clinical staff, this role assists individuals with mental health conditions and/or developmental disabilities in building life skills, achieving treatment goals, and maintaining a safe, therapeutic living environment.

Responsibilities

Provide day-to-day oversight of residential program operations, ensuring compliance with all clinical, licensing, and safety standards.
Supervise consumer activities, including completion of daily chores, outings, training, grooming, bathing, toileting, and mealtime activities.
Develop, implement, and maintain weekly activity schedules for consumers that promote engagement, wellness, skill development, and community integration.
Ensure accurate and timely documentation of consumer services, progress notes, incident reports, and compliance logs.
Coordinate with clinical staff to support treatment goals and individualized service plans (ISPs).
Oversee shift coverage and maintain staff schedules to ensure 24/7 supervision requirements are met.
Monitor the therapeutic environment, including routines, behavior supports, and emergency response readiness.
Maintain program records and participate in audits, site visits, and quality improvement initiatives.
Collaborate with families, guardians, case managers, and external providers to support holistic care.
Address crises or behavioral escalations as needed, in accordance with organizational policies and trauma-informed practices.
Participate in staff training, program development, and strategic planning efforts.
Perform all duties of Mental Health Professional, Mental Health Technician, and House Manager as needed.
Responsible for supervising program services in the absence of the Program Director.
All other duties as assigned.