Residential Program Manager
About The Position
Are you a strong, empathetic leader with a heart for supporting youth who experience emotional, behavioral, and developmental challenges? Do you have a passion for helping young people build resilience and thrive in a structured, supportive environment? If so, Work Unlimited invites you to take the lead in one of our adolescent residential programs. We are hiring a Residential Program Manager to guide a team of direct support professionals in providing trauma-informed, youth-centered care. If you're ready to lead with integrity, build staff capacity, and ensure meaningful outcomes for the adolescents we serve, we want to hear from you. Why Join Work Unlimited? Transform Lives – Lead a team that supports youth in building skills, stability, and self-confidence. Supportive Team Culture – Collaborate with professionals who are committed to trauma-informed practices and individualized supports. Leadership Growth – Gain specialized experience working with adolescents in a residential treatment environment.
Requirements
- Experience: Background working with youth in residential treatment, special education, juvenile justice, or behavioral health settings. Experience supporting individuals with co-occurring diagnoses and high behavioral needs preferred.
- Education: Degree in Psychology, Social Work, Special Education, Human Services, or a related field preferred.
- Leadership Ability: Confident and compassionate leadership style that encourages accountability, teamwork, and professional growth.
- Resilience & Judgment: Able to stay calm under pressure, think critically, and respond to high-stress situations with clarity and purpose.
- Strong Communicator: Excellent verbal and written communication skills with the ability to build rapport with youth, staff, and partners.
- Organized & Responsive: Skilled in time management, prioritizing tasks, and meeting regulatory expectations.
- Requirements: Valid Oregon driver’s license (or transferrable MVR), ability to pass a DHS background check, and completion of pre-employment drug screening.
Nice To Haves
- Bonus: Prior supervisory or leadership experience in adolescent-focused programs.
Responsibilities
- Youth-Focused Program Oversight – Lead the development and execution of Individual Support Plans (ISPs) and behavior support plans tailored to each youth's unique strengths, needs, and goals.
- Behavior Support & Crisis Intervention – Implement and model consistent, compassionate responses to emotional dysregulation, behavioral escalation, and crisis situations.
- Service Collaboration – Coordinate closely with mental health providers, schools, child welfare, and other stakeholders to support wraparound services.
- Team Leadership – Train, mentor, and empower residential staff in behavior strategies, daily routines, and youth engagement.
- Administrative Oversight – Manage schedules, documentation, compliance tasks, and household operations to maintain a safe, therapeutic environment.
- Health, Safety, & Compliance – Conduct regular safety checks, ensure staff certification requirements are met, and uphold all licensing standards.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
