Residential Program Manager

Cape Abilities•Hyannis, MA

18d

About The Position

In partnership with residential management, implements a comprehensive system of highly personalized residential supports which create a safe and therapeutic environment for program participants.

Requirements

Bachelor’s degree preferred.
Minimum 6 years prior experience including 3 years residential management and staff management experience and 3 years supporting individuals with intellectual and developmental disabilities, autism, brain injuries or other unique challenges.
Knowledge of regulatory compliance.
Prior supervisory experience required.
Ability and willingness to provide hands-on personal care.
Strong organizational skills.
Must be able to effectively communicate in both verbal and written form with coworkers and supported individuals and read fluently.
Valid driver’s license in the state of Massachusetts required.
Successful completion of all state and Agency mandated trainings required upon hire.
Successful completion of Medication Administration Training certification required upon hire.

Responsibilities

Hires, trains, evaluate, and provide support to Residential Supervisors assigned to residences; ensures Residential Supervisors understand program and performance standards.
Ensures regulatory and policy compliance in assigned homes by conducting comprehensive record reviews, facility inspections, program participant fund audits and other programmatic reviews geared to ensure program participants receive optimal services and are comfortable in their homes and supporting community.
Guides Residential Supervisors in the development of appropriate treatment plans, including but not limited to, individual service plans (ISP), provider service agreements, assessments, individual residence plans, person-centered plans behavior protocols and clinical support plans for all program participants supported. Monitors implementation of all plans.
Assists with recruiting, supervising, and training Direct Support Professionals.
Serves as the primary liaison with the Massachusetts Rehabilitation Commission (MRC) State Head Injury Program and the Department of Developmental Services (DDS) for people in assigned homes.
Provides regular, mandatory trainings for all Agency staff including, but not limited to, fire safety, emergency procedures, universal precautions, vital signs, assessing signs and symptoms of illness or injury and other relevant trainings.
Reviews and finalizes reporting including incident reports, restraint reports, medication occurrence reports, ISP assessments and objectives and other key reports.
Ensures Agency is compliant with state regulatory standards, as well as, standards set forth by the Commission on Accreditation of Rehabilitation Facilities (CARF).
Provides rotational weekend and evening coverage for emergency on-call.
Serves as mandated reporter for suspected cases of abuse and/or neglect to the Disabled Persons Protection Commission (DPPC).
Performs additional duties, as assigned.