Residential Loan Officer

Community Financial Credit Union•Plymouth, MI

46d•$19

About The Position

The Residential Loan Officer is responsible for the origination of residential first and second mortgages that are generally derived from internal sources such as by the experience team, from provided leads, for employees, or mortgage refinances for current Community Financial Credit Union mortgage holders. This position has a starting hourly rate of $18.94, but your offer amount may be increased with relevant work experience and transferable skills.

Requirements

High school diploma or equivalent.
Minimum 1 years solid work experience in residential mortgage lending.
Minimum 1 year of experience working with home equities in a sales capacity.
Ability to obtain Nationwide Mortgage Licensing System (NMLS) registration.
Solid understanding of residential lending practices and programs.
Capable of working in a sales-centric, goal-oriented environment.
Exceptional professionalism providing for a best-in-class member experience.
Excellent verbal and written communication skills.
Outstanding organizational and follow-up skills.
Capable of proficiently delivering and handling difficult customer conversations.
Strong teamwork abilities with co-workers and colleagues.
Excellent interpersonal and decision-making skills
Ability to handle the stress of meeting time-sensitive deadlines.
Proficient computer skills, including MS Office and databases.
Ability to adapt well to change and learn quickly.
Ability to problem-solve with a high level of personal accountability.
Proficiency using Excel and Word.

Nice To Haves

Proficient with Encompass.
Experienced with originating equity loans/lines.
Experienced in gathering deposits.
Experience in mortgage lending.
Experience reaching or exceeding sales goals and objectives.

Responsibilities

Respond to internally generated referrals/hot line transfers from branches/care center promptly.
Reach out to members in the market for a mortgage (leads), with a firm offer of credit where required, within 24 hours of notification.
Perform outbound calling (leads) from internally generated sources to maximize opportunities as directed.
Accomplish sales goals and meet minimum monthly closed loan and deposit expectations.
Consult with members about their home financing needs, risks, and offer lending solutions.
Fully complete a mortgage loan application and/or an equity application online, over-the-phone, or potentially in-person at member’s insistence.
Perform other duties assigned by leadership.

Benefits

Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options, including flex scheduling and work from home for many positions
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events