Residential Lifestyle & Core Coordinator

Four Seasons Hotels and Resorts•Los Angeles, CA

7d•$33

About The Position

The Residential Lifestyle & Core Coordinator supports the delivery of an exceptional Four Seasons residential experience through a blend of operational and community-focused responsibilities. Two days per week are dedicated to Food & Beverage support, including coordination of In‑Room Dining requests and departmental administration. The remaining three days focus on Community and Lifestyle programming—proposing, curating, and leading a refined calendar of resident‑only events and activities. This role plays an essential part in fostering connection, elevating daily living, and nurturing a vibrant residential community aligned with the Four Seasons brand.

Requirements

1–2 years of Food & Beverage service experience preferred.
Excellent reading, writing, and verbal communication skills in English.
Strong computer proficiency, including Microsoft Office Suite; experience with Canva, Adobe Illustrator, or similar design tools is a plus.
Ability to multitask in a fast‑paced environment while managing competing priorities.
Strong problem‑solving abilities and sound judgment in challenging situations.
Knowledge of food preparation, order timing, and luxury‑level service presentation standards.
Ability to network within hospitality, culinary, cultural, fashion, travel, and wellness industries.
Confidence in planning and executing special events, from concept through post‑event evaluation.
Ability to anticipate challenges and develop creative, proactive solutions.
Exceptional attention to detail and diplomacy consistent with Four Seasons service culture.
A creative mindset with enthusiasm for curating engaging residential experiences.
Ability to work both independently and collaboratively within a diverse team.
Flexibility to work a varied schedule, including evenings, weekends, and holidays.

Responsibilities

Community & Lifestyle Programming
Collaborate with management to support and execute the strategic vision for the Community and Lifestyle program.
Build and maintain the annual Lifestyle Calendar as part of the annual business plan.
Prepare quarterly programming calendars in advance, highlighting both resident and employee events.
Cultivate and maintain local, regional, and national partnerships to enhance and diversify resident programming.
Develop and coordinate resident event offerings, including sourcing guest speakers, partners, and experiential organizations.
Manage all event logistics such as invitations, confirmations, timelines, and post‑event recaps.
Create and design printed collaterals, including menus, name cards, and other event materials.
Prepare Banquet Event Orders for in‑unit and resident events and submit purchase orders as required.
Monitor resident satisfaction and address service concerns with care, urgency, and professionalism.
Perform additional programming and operational projects, as assigned by management.
Resident Communication & Engagement
Manage resident communication through the mobile app, monthly newsletters, and Golden Home.
Respond to resident inquiries related to events, hours of operation, and points of contact.
Communicate with residents through approved messaging platforms in an engaging and timely manner.
Coordinate special requests and assist with reservations for dining, transportation, and amenities.
Food & Beverage Support
Utilize Micros POS to ring sales, print checks, close checks, and complete daily closing reports.
Support In‑Room Dining operations by coordinating delivery of items to resident units with accuracy and elevated presentation.
Provide thoughtful menu suggestions and alternatives upon request.
Run daily Food & Beverage reports to support cost control initiatives and overall operational performance.
Operational Administration
Compile, track, and manage event budgets in partnership with Residential Leadership.
Utilize systems such as HotSOS to run reports and coordinate communication with internal departments.
Answer phone calls and mobile app requests in a friendly, efficient, and professional manner.
Uphold and comply with all Four Seasons Work Rules and Standards of Conduct as outlined in EmPact.