Program Manager

RHA Health Services, LLC•Augusta, GA

23h•Onsite

About The Position

RHA Health Services is seeking a positive and personable Residential Home Program Manager for an entry-level supervisory role. This position is designed to make a real difference in the lives of people with intellectual, developmental disabilities, and those facing mental health and substance use challenges. The Program Manager performs a variety of administrative, training, and personnel functions, including conducting unit investigations for compliance and allegations, coordinating quality assurance, and assisting the Administrator with service development and unit oversight. The role involves supervising and coordinating Group Home Managers, managing operations, staffing, and budgets for 1-3 ICF/IDD facilities. As a Residential Home Manager, you will ensure clients work towards their individual goals in a healthy, safe, and nurturing home environment, collaborating as part of an interdisciplinary healthcare team. While the role can be challenging and requires hard work, the rewards are immeasurable. RHA Health Services is committed to providing a safe and healthy environment and creating opportunities for personal outcomes for the people they serve.

Requirements

Requires a four-year degree in human service, healthcare management or general business administration.
High School degree or GED required.
Three years of management experience.
Excellent verbal and written communication skills.
Valid drivers’ license and automotive insurance.
Flexible schedule and availability to provide on-call coverage as needed.
Ability to lift between 20 and 40 lbs. and provide CPR after certification.
Ability to pass background check and drug screen.
Regularly required to lift 20 lbs.
Must be able to lift a minimum of 40 lbs.
Must be able to pull a minimum of 25 lbs.
Must be able to squat, kneel, crawl, crouch, climb, and stoop.
Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls.
Required to regularly stand and walk.
Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting.
Vision requirements include close vision, distance vision, and peripheral vision.
Must be able to talk and hear.
Ability to lift and move up to 50lbs.

Nice To Haves

Two to five years’ experience in prior management positions preferred.
Graduate degrees in related areas preferred.
College courses in Human Services, Social Work or Management, preferred.
CPR, first aid, NCI and/or MedTech certification, a plus.

Responsibilities

Performs a variety of administrative, training and personnel functions.
Conducts unit investigations for compliance and allegations of abuse, neglect, and exploitation.
Coordinates and monitors unit’s quality assurance system.
Assists Administrator with the development of services and oversight of the unit.
Takes rotating on-call responsibility.
Supervise and coordinates activities of Group Home Managers.
Manages operations, staffing and budget of 1-3 ICF/IDD facility/facilities assigned.
Ensures that clients are able to work towards their individual goals in a healthy, safe and nurturing home environment while participating as a member of an interdisciplinary healthcare team.
Interviewing and hiring Personal Care Assistants.
Delegating work activities.
Preparing employee schedules and ensuring that there is adequate staffing coverage at all times.
Perform all personal care duties that Personal Care Assistants perform, such as personal hygiene tasks, meal preparation, and goal implementation.
Working closely with clinical and professional healthcare staff to maintain communication and provide feedback, standardizing procedures, and expediting the implementation of person-centered plans.
Provides shift coverage in times of acute shortages of direct support staff.
Provides on call coverage for people supported they support and services as needed.
Works closely with other clinical/professional staff to maintain communication and provide feedback, standardize procedures, expedite support plan implementation and work-flow and to improve the efficiency of subordinates.
Works closely with Qualified Professional and other clinical/professional staff to maintain communication and provide feedback, standardize procedures, expedite Person Centered Plan implementation and workflow and to improve efficiency of team.

Benefits

Competitive compensation program including regular performance feedback and coaching
Healthcare insurance: Medical, Dental, Vision, Disability, Voluntary Benefits, Employee Assistance Program, Telemed and Pharmacy Insurance
Health Advocate service which assists employees find doctors, schedule appointments, estimate costs, answer medical/prescription questions, resolve medical claims issues and basically does the leg-work for employees
Offering free diabetic medication and supplies
401(k) retirement savings program with Wells Fargo
Paid Time Off
Company sponsored Life and AD&D Insurance
Extensive Wellness Programs including company paid scholarships for healthy weight management and nicotine cessation, several wellness challenges and rewards through the year.
Free Annual Health Screening and wellness coaching event.
Discounted medical premiums for nicotine free employees.
Free CPR, first aid and job specific training opportunities
Opportunity to make a difference in the lives of the people that you serve
Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
Employee perks and discount program: to help you save money!
Wellbeing Programs: Physical, Emotional and Financial
Chronic Disease management programs for hypertension and diabetes (for qualifying employees)