Residential Experience Coordinator

Elmhurst University•Elmhurst, IL

4d•$38,000 - $43,000•Onsite

About The Position

Elmhurst University is seeking a dynamic, student-centered professional to join our Residence Life team. This live-on position is responsible for the strategic vision, daily operations, and community development of a residential program serving approximately 900 students across six residence halls, two apartment communities, and 14 campus houses. The Residential Experience Coordinator oversees facilities coordination, budgeting, and staff supervision for two residential communities, fostering a safe, inclusive environment that supports student development and institutional retention goals. The start date for this position is anticipated to be during the beginning of July 2026.

Requirements

Bachelor’s degree.
At least one year of professional experience in college/university housing and residence life.
Demonstrated ability to work with a diverse student body; strong interpersonal and mediation skills.
Ability to work a flexible schedule, including evenings and weekends as required by the live-on nature of the role.

Nice To Haves

Master’s degree in Student Affairs or Higher Education.
Experience with housing and conduct software (e.g., StarRez, Maxient).
Crisis management or student conduct experience at a small to mid-size institution.
A proven track record of collaborative teamwork and exceptional service to campus partners.

Responsibilities

Selects, trains, supervises, and evaluates Resident Advisor (RA) staff for two residential communities.
Promotes RA visibility and proactive community engagement throughout the residential facilities.
Maintains regular office hours to ensure accessibility to residents and staff.
Participates in the 24/7/365 on-call emergency response rotation.
Serves as a Student Conduct Officer, managing lower-level violations of the Student Code of Conduct and Housing Contract while maintaining accurate student records.
Provides conflict mediation, crisis intervention, and appropriate follow-up referrals for residential students.
Oversees all building programming initiatives, collaborating with campus partners to advance student success.
Manages administrative tasks including check-in/out processes, room changes, and key distribution.
Ensures compliance with federal regulations, including the Clery Act, FERPA, Title IX, and the Drug-Free Schools and Communities Act.
Supports mission, vision and values of Elmhurst University.
Demonstrates a strong commitment to continuous improvement.
Performs other duties and completes special projects as needed and assigned.