Residential Director of RESTS Program

CJR•New Britain, CT

6d•$80,000 - $85,000

About The Position

The Program Director is a leadership position responsible for overseeing the daily operations and overall management of the Re-Entry and Transition Support Services (RESTS) program. This role involves strategic planning, staff supervision, and program coordination to create a safe, supportive, and trauma-informed environment for youth preparing for re-entry and transition. The Program Director fosters a positive organizational culture, promotes ethical standards, and ensures compliance with organizational and funding requirements. They serve as a role model and resource for staff, facilitate effective communication among stakeholders, and lead efforts to achieve the program’s goals in alignment with the organization’s mission.

Requirements

Bachelor’s Degree in Criminal Justice, Sociology, or Human Services with a minimum of 10 years’ experience in a supervisory role working in a juvenile residential setting – Required
On-call availability and the ability to respond in person when special incidents occur – Required
Valid Driver License to utilize a company provided vehicle – Required
Excellent communication skills – Required
Demonstrated knowledge in administrative responsibilities
Personal Effectiveness/Credibility
Communication Proficiency
Collaboration and Leadership Skills

Nice To Haves

Master’s degree is preferred

Responsibilities

Oversees the day-to-day administrative functions of the program, which includes: Timely acknowledgement of referrals and contact with youth and family;
Monitoring of staff schedules and tracking of staff trainings;
Compliance with all portions of quality assurance expectations;
Plan the delivery of the overall program and its activities in accordance with the mission and values of the organization
Maintains open and transparent communication with staff, JBCSSD Facility Staff and with JBCSSD Compliance Staff
Establishes a safe and welcoming environment and a risk reduction culture that promotes behavior change
Functions as a role model and resource to staff ensuring staff receive orientation and appropriate training in accordance with organizational and funding source standards
Supervise program staff by providing direction, input and feedback, and evaluation
Review daily program census and reviews progress with appropriate staff
Establishes and performs formal supervision for staff interaction and conduct with youth
Attend funding source and client related meetings as applicable
Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization
Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within program parameters
Ability to communicate, cooperate and serve people from all cultural identities with respect, professionalism, integrity and fairness in a manner that recognizes the individuality of each person
Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance program effectiveness
Lead: Positively influence others to achieve results that are in the best interest of the program
On-call availability
Regular and consistent attendance
Performs other duties as assigned by supervisor

Benefits

Low-cost Medical, Dental and Vision Insurance Plan Options
Medical, Dental & Vision Insurance offered after 30 days of employment
Company Paid Life and Long-Term Disability Insurance
Generous Paid Vacation Package (unused time eligible for carry over)
Paid Holiday Time (separate from vacation time)
Floating Holidays (separate from paid vacation time and holiday time off)
Annual Monetary Incentives
Tuition Assistance
401(k) Retirement Savings Plan with Company Match
Company Celebrations & Employee Recognition Program
Employee Discounts (Cell Phone, Computer)
Employee Assistance Program (EAP)
Qualified Public Service Loan Forgiveness (PSLF) Employer Federal Student Aid
10%-20% tuition discount at many local educational institutions, including those listed by the CT Nonprofit Alliance