Residential Direct Care (S)

Triangle•Danvers, MA

17h•Onsite

About The Position

This position is for a Residential Direct Care role, reporting to the Residential Program Manager. The employee is expected to adhere to Triangle's policies and procedures, act as a role model, perform duties as workload necessitates, maintain a positive and respectful attitude, and communicate regularly with their supervisor about Department issues. They must demonstrate flexible and efficient time management, prioritize workload, consistently report to work on time, and meet department productivity standards. The role involves providing direct care coverage and support for individuals served, responding to individual issues during assigned shifts. It focuses on promoting growth in each of QUEST's quality of life areas, assisting with Individual Support Plans, and supporting individuals in areas such as problem-solving, personal care, medical care, socialization, interpersonal skills, household and money management, activities of daily living, and asserting their human and civil rights. The role also includes assisting in the development and implementation of behavior support plans, knowing emergency procedures, completing necessary documentation, and dispensing medications if certified. Transporting individuals to appointments and community activities, maintaining Triangle property, and participating in supervision and training are also required.

Requirements

High school diploma or general education degree (GED), one to three months related experience and/or training, or equivalent combination of education and experience.
Ability to verbally communicate, read, analyze, interpret, and write documents.
Ability to respond to and navigate common inquiries or complaints from regulatory agencies or family members.
CORI and a background check.

Responsibilities

Adheres to Triangle Policy and Procedures
Acts as a role model within and outside Triangle.
Perform duties as workload necessitates.
Maintains a positive and respectful attitude.
Communicates regularly with supervisor about Department issues.
Demonstrates flexible and efficient time management and ability to prioritize workload.
Consistently reports to work on time, prepared to perform duties of position.
Meets Department productivity standards.
Provide direct care coverage and support for individuals served, responding to individual issues during assigned shifts.
Work with individuals to promote growth in each of QUEST's quality of life areas (i.e., Individual Control, Respect and Dignity, Relationships, Community Membership, Personal Growth & Accomplishments, Personal well-being).
Assist individuals in working on areas identified in their Individual Support Plans (in conjunction with the efforts of other team members).
Support individuals as needed or directed, in the areas of problem solving, personal care, medical care, socialization and leisure activities, interpersonal skills, household, money management, activities of daily living, asserting their human and civil rights.
Assist in the development and implementation of behavior support plans.
Know emergency procedures and basic emergency facts regarding all individuals living at the location where coverage is provided.
Complete any necessary documentation, including (but not limited to) Communication Log, Case Log, ROADs Charts, Daily Progress notes, Incident Reports, Medication and Treatment Charts, Medication Occurrence Reports.
If certified to dispense medications as prescribed. Report any medication occurrences to the Program Manager, complete necessary forms, and follow applicable procedures.
Transport and/or accompany individuals to appointments and other community-based activities and events as needed.
Maintain Triangle property in good and sanitary condition.
Attend and participate in supervision and staff meetings as scheduled by the Program Manager.
Attending training as directed by the Program Manager.
Additional duties as assigned by the Program Manager.
Accomplish all tasks as appropriate.