Residential Coordinator (IDD Services | Human Services Leadership Role)

West Bay RI • Cranston, RI

1d • Onsite

About The Position

We are hiring a Residential Coordinator to lead and support residential teams serving individuals with intellectual and developmental disabilities (IDD). This is a hands-on leadership role focused on empowering individuals to live meaningful, independent lives while ensuring high-quality, person-centered care. If you're an experienced supervisor in human services who values teamwork, accountability, and impact-this could be the right fit for you.

Requirements

• 3–5 years of supervisory experience in healthcare or human services
• 3 years of experience working as a Direct Support Professional
• Knowledge of IDD services and Rhode Island regulatory requirements
• Strong leadership, communication, and organizational skills
• Proficiency in Microsoft Office and Google Drive

Nice To Haves

• Bachelor's degree in Human Services or related field
• Experience with EMAR, Sandata, or similar systems

Responsibilities

• Supervise, coach, and support residential staff
• Create a positive, team-oriented work environment
• Train and mentor new employees
• Contribute to performance evaluations and staff development
• Manage day-to-day operations of the residential program
• Coordinate hiring, onboarding, and staff training
• Lead team meetings and ensure clear communication across staff
• Ensure staff understand and meet the needs of individuals served
• Monitor documentation (incident reports, care plans, timesheets)
• Ensure compliance with agency policies and RI state regulations
• Support household budgeting and maintain quality standards
• Build strong relationships with individuals, families, and team members

Benefits

• Comprehensive Benefits Package (valued at $20K+)
• Medical Insurance (BCBS HMO & PPO plans)
• Health Reimbursement Account (HRA)
• Dental, Vision, and Employer-paid Life Insurance
• 401(k) with company participation
• Paid Time Off (Vacation & Sick Time)
• Employee Assistance Program (EAP)
• Tuition Reimbursement (up to $2,400/year)
• Optional benefits: Aflac, Pet Insurance, Identity Theft Protection
• Employee wellness programs
• Career development
• Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1-10 employees