Residential Coordinator - Spokane

Redwood Family Care Network•Spokane Valley, WA

38d•$25 - $28

About The Position

The Residential Coordinator plays a vital role in supporting the Residential Program by assisting Program Managers with various tasks, ensuring the smooth operation of client activities, and organizing client-related events. This position is also responsible for supporting compliance, documentation, and quality assurance efforts to maintain high standards of care.

Requirements

Strong organizational and time management skills.
Ability to collaborate with different teams and departments.
Attention to detail and proficiency in documentation management.
Excellent communication skills, both written and verbal.
Ability to multitask and prioritize effectively.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
Must be 21 years of age with High School Diploma or GED Equivalent required.
Must have a fingerprint and criminal clearance prior to starting.
Certified Instructor of New Employee Orientation and Safety Training
Certified Long-Term Care Worker Instructor – Residential Core Training
Certified CPR / First Aid / BBP Instructor
Peer Coach Instructor
Must pass a Washington State background check
WA Driver License and WA Auto Insurance
Must be able to obtain an NAR within 90 days of hire.
First Aid/CPR Certified (within 120 days of employment, training can be provided)
Blood Borne Pathogen (within 120 days of employment, training can be provided)
Need to obtain CPI Blue Card
Complete and pass the background check screening upon hire and every two years thereafter, or as requested.
Maintain active NAR, CPR/First Aid, Nurse Delegation and other required certifications.
Complete a minimum of 12 hours of continuing education annually.

Nice To Haves

Experience with Therap documentation is a plus.
Familiarity with Quality Assurance procedures and compliance tracking.

Responsibilities

Assist Program Managers with day-to-day administrative and operational tasks.
Support clients with activities and oversee the planning and execution of client parties and events.
Manage and organize client documentation, including oversight of MAR documentation and file audits.
Assist with office projects and setting up meetings.
Ensure that Medication training is completed onsite with staff and House Managers monthly.
Follow up with House Managers to ensure task completion and training compliance.
Support the accuracy and timeliness of Therap documentation.
Help with residential projects as requested and required.
Maintain up-to-date weekly and monthly reports and follow up with House Managers via in-person visits, phone calls, or emails.
Meet deadlines and weekly job expectations.
Track and manage ROI’s, medical appointments, and client documentation.
Develop and maintain a daily checklist, documenting completed assignments.
Participate in daily team meetings virtually or via phone calls.
Assist Residential teams in Medication Management through data entry and report generation.
Track compliance for annual medical appointments, ensuring clients receive necessary healthcare visits (dentist, psychiatrist, primary care, eye care, etc.).
Follow up on protocols, medical devices, and policy exceptions to ensure completion and support the Operations team in achieving compliance.
Other duties as assigned.