Residential Building Concierge - Link Apartments® QPN
About The Position
Join Our Team as a Residential Building Concierge! Be the face of our community! As a Residential Building Concierge at Link Apartments® QPN , you’ll create a welcoming and safe environment for residents, guests, and visitors. From greeting guests and answering inquiries to managing deliveries and ensuring smooth building operations, you’ll play a key role in delivering top-notch customer service with a friendly, professional attitude. Experience in mixed-use residential buildings or 5-star hotels is a plus, along with strong knowledge of local attractions to enhance the resident experience. This is a prevailing wage role —compensation and benefits are based on federal, state, and/or local wage requirements.
Requirements
- High school diploma or equivalent.
- Love helping people and have 1-2 years of customer service experience.
- Have a positive attitude and strong communication skills .
- Know how to stay organized and handle multiple tasks at once.
- Have basic computer skills ( Microsoft Office knowledge is a plus).
- Are dependable, friendly, and a team player.
Nice To Haves
- Know the local scene (best coffee shops, restaurants, etc.)—that’s a bonus!
- Experience with Yardi is helpful but not required—we’ll train you!
Responsibilities
- Welcome residents, guests, and visitors with a warm smile.
- Answer calls and questions, helping residents with anything they need.
- Keep the building safe by checking in visitors and monitoring common areas.
- Manage deliveries—receive, store, and notify residents when their packages arrive.
- Keep the front desk and package room tidy and organized.
- Assist with planning fun community events for residents.
- Help the maintenance team by logging service requests and following up.
- Announce food deliveries and guests when needed.
- Stay calm and act quickly during emergencies, following safety guidelines.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
