SMASH-posted 3 days ago
Entry Level
Onsite • Berkeley, CA
11-50 employees

The SMASH Residential Team is composed of the Residential Director and Residential Advisors (RAs). The Residential Director manages the RAs. The Residential Advisors (RAs) support the Residential Director (RD) to oversee the residential and youth enrichment components of the SMASH Academy. RAs are responsible for ~100 high school students living on campus during the duration of SMASH Academy at a full site. Reporting to the RD, RA’s build a tight-knit scholar learning community that is safe, empowering, and conducive to advancing scholars' interest in CS and social justice. RAs promote scholar success in CS through facilitating residential programming, including workshops, wellness activities, and other SMASH events. RAs also act as educational leaders (for both students and staff) to create, model, and sustain the culture. This is a 3-week residential assignment, with an additional commitment of training + prep prior to launch and a close out after SMASH Academy, and requires living on campus full time with evening and weekend work requirements. As this role has a virtual component, we expect staff to provide the following -- their own personal computer (desktop or laptop) that has a working webcam, speaker and microphone for video conferencing capabilities (i.e. Zoom, Google Hangouts, Cisco Webex); reliable Internet connection (at least 25 Mbps download speed); and quiet work space for virtual programming. If you cannot provide your own equipment, please speak with your Program Director. All staff and scholars will be required to comply with the SMASH COVID-19 policy for in-person programming. Currently, staff working in-person are expected to test at least once each week they are working in-person with colleagues. Additionally, we encourage testing before and after in-person company and non-company sponsored events and travel. All staff and scholars must also comply with any site specific COVID-19 requirements. Site specific requirements will be shared as they become available and are subject to change. If a quarantine mandate is enforced by local government, university, or SMASH, all SMASH Academy programming will be held virtually. SMASH reserves the right to revise, delete, and add to its COVID-19 policy at any time, with or without notice. Nothing in the SMASH COVID-19 policy creates a contract or changes the nature of the at-will employment relationship. You must be available for all training and program dates.

  • Live on campus for the duration of the program
  • Supervise 30-105 high school students (minors) in residence; serve as a role model for responsible behavior and personal integrity
  • Work closely with fellow Residential Team members to create, deliver, and fine-tune scholars’ residential experience
  • Continuously develop personal leadership and teamwork skills to ensure the whole team functions at a high-performing level
  • Complete administrative duties as it relates to surveys, incident reports, scheduling, event planning and coordinating, tracking, etc.
  • Manage and facilitate daily scholar duties and meetings, e.g. wake up calls and lights out, suite meetings, meal participation, community meetings, etc
  • Collaboratively implement SMASH Residential Curriculum, consisting of experience-based lesson plans and workshops
  • Coordinate and attend weekly Fun Friday activities, weekend field trips and speaker series and networking nights, all dependent on COVID-19 safety precaution protocols
  • Support program activities, including: scholar move-in/move-out, Town Hall, family picnic, dance and talent show, recognition and exhibition event, supplies inventory/packing, and staff debriefs
  • Manage the facilitation of scholars’ study time and collaborate with designated instructors on assignments
  • Plan and deliver activities for scholars to participate in during unscheduled times and supervise scholars’ unstructured free time and recreational activities
  • Complete all assigned deliverables on time
  • Adhere to COVID-19 safety precaution protocols put in place
  • Attend and actively engage in regular program meetings, 1:1s with site management, RA retreat, training, and debrief (see link above for specific training dates)
  • Communicate and uphold norms and program rules of conduct to ensure student safety, open and honest communication, and responsible student behavior.
  • Build and maintain positive relationships with all SMASH and university personnel; positively represent the SMASH organization and program
  • Act as an academic and leadership role model, while maintaining physical and social boundaries with scholars (applies to social media as well)
  • Supervise scholars, being that they are minors, at all times and remain attentive to their safety as well as socio-emotional needs
  • Create an environment that cultivates a sense of self-efficacy and personal well being
  • Participate in identifying scholars who need additional support and collaborate with the team, per the direction of the RD and Program Director, to develop and deliver support plans
  • Uphold SMASH policies and core values
  • Communicate norms and program rules of conduct to ensure student safety, open and honest communication, and responsible student behavior
  • Report, document, and follow up on any scholar misconduct as per SMASH and university policies, expectations, and core values
  • Sleep on site amongst scholars and support in responding to overnight emergencies
  • Depending on the site, participate in a rotating on-call daytime shift (when scholars are in class) and/or on-call nighttime shift by responding to emergency phone calls and conducting rounds
  • Position requires walking, sitting, and standing day to day. Climbing stairs, running, and participation may be required during community activities. Lifting and carrying up to 20 lbs of supplies may be required
  • Address Scholar Issues through a Restorative Practices approach
  • Attend Staff Debrief
  • Ensure Completion of RA deliverables (e.g. final survey, etc.)
  • Collaboration: Exceptional listening, communication, and presentation skills; excellent time management and organizational skills; timeliness and dependability; courageously candid when facing difficult conversations
  • Relationship Building: Welcome and embrace individual differences of everyone in the room; humility; patience when navigating situations; ability to listen to multiple perspectives; restorative approach to relationship building and conflict resolution
  • Problem Solving: Remain curious, innovative, iterative, and quickly pivot as needed; keep activities on track, think creatively, and act swiftly in the face of unanticipated events; make data-based decisions
  • Resilience: Approach situations with a growth mindset, adapt, and reflect to ensure desired outcome(s) are met
  • Demonstrated commitment and/or alignment and understanding of the mission of SMASH
  • Demonstrated effectiveness working with students from low-income and underrepresented backgrounds
  • Will complete junior year of college by start date (preferred), or has completed at least freshman year of college and has proven, relevant experience
  • Comfort working with online data, tools, and platforms - which include Google Drive, Google Calendar, Slack, Canvas, SMASH Resource Library, etc.
  • Flexibility and professionalism a must
  • Ability to form positive and professional relationships with ethnically and culturally diverse youth and staff
  • Ability to work efficiently, both independently and collaboratively, and give and receive feedback
  • High competency in written and verbal communication skills
  • Demonstrated experience in leadership, teamwork, decision-making, and working with diverse groups of individuals
  • Ethical, consistent, and available to students as a role model and resource
  • Willingness to be hands-on, conflict resolution oriented, and an active problem solver as challenges arise
  • Strong academic and critical thinking skills; ability to tutor high school AP math and/or science preferred (not required)
  • Interest or skills in sports, yoga, art/expression and/or wellness activities a plus
  • CPR/First Aid certification preferred (not required)
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