Residential Admissions Team Lead (2047)

CenterPointe • Omaha, NE

4d

About The Position

This role provides leadership and oversight for CenterPointe’s residential admissions process across StartingPointe and AnchorPointe programs, ensuring timely, accurate, and coordinated access to care. The position supervises Admissions Specialists and supports the clinical intake process by conducting and reviewing substance use evaluations, coordinating intake appointments, securing authorizations, and maintaining accurate residential waitlists and bed assignments. This role works closely with Program Directors, Clinical Team Leads, and external partners to manage housing requirements, payer eligibility, and admission documentation while ensuring all regulatory and confidentiality standards are met. In addition to admissions oversight, this position maintains comprehensive admission and discharge records, completes continued stay reviews, and ensures accurate closure of clinical and payer systems including Credible and CDS. The role also supports operational continuity through staff supervision, coaching, and performance management, as well as providing coverage for intake, reception, and crisis response as needed. Success in this role requires strong attention to detail, effective communication, and the ability to manage multiple priorities in a fast-paced, mission-driven environment while modeling professionalism, accountability, and compliance with training and documentation expectations.

Requirements

• At least two years of experience in admissions, billing, records management, clerical work, or medical records.
• Active LADC license.
• Must be at least 21 years of age.
• Must have a valid driver’s license and clean DMV record.

Nice To Haves

• Two years of experience supervising others.

Responsibilities

• Provides leadership and oversight for CenterPointe’s residential admissions process
• Supervises Admissions Specialists
• Supports the clinical intake process by conducting and reviewing substance use evaluations
• Coordinates intake appointments
• Secures authorizations
• Maintains accurate residential waitlists and bed assignments
• Works closely with Program Directors, Clinical Team Leads, and external partners to manage housing requirements, payer eligibility, and admission documentation
• Maintains comprehensive admission and discharge records
• Completes continued stay reviews
• Ensures accurate closure of clinical and payer systems including Credible and CDS
• Supports operational continuity through staff supervision, coaching, and performance management
• Provides coverage for intake, reception, and crisis response as needed

Benefits

• A culture focused on work-life balance, personal and professional growth, inclusion, and engagement
• Limitless opportunities for professional training, growth & development, and career advancement including Professional Development Leave, internal and external trainings, and job enhancement opportunities
• Flexible scheduling options and generous paid leave policies including Mental Wellness hours, accrued vacation and sick time, and 9 annual holidays (plus a day off for your birthday every year!) - no required working holidays!
• Affordable Health, Dental, & Vision insurance
• Free Group Life Insurance, AD&D and LTD policies for all full-time employees
• 403(b) retirement plan with employer contribution
• Discounted memberships with Genesis Health Clubs
• Discounted Pet Insurance through Nationwide

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed