Admissions Team Lead II

Campus•Atlanta, GA

4d•$75,000 - $85,000•Hybrid

About The Position

We’re looking for an Admissions Team Lead II — someone who is first and foremost a strong people manager, with deep admissions or sales experience. This role supports a team of Admissions Counselors and, when needed, a Team Lead. You set the tone on the floor, provide stability, and help maintain a positive, high-accountability culture. You’re someone who can coach, develop, and motivate a team while keeping performance and pacing on track. The Team Lead II maintains high visibility on the admissions floor, provides real-time feedback to leadership, and represents the department across office events, cross-functional meetings, and visitor interactions. You’re excited about this opportunity because you will… Lead and develop a team of Admissions Counselors through clear coaching, support, and performance oversight. Support or oversee a Team Lead when needed, especially newer leads who may need extra guidance. Build a positive, high-accountability culture where counselors feel supported and clear on expectations. Oversee counselor pipelines, ensuring accurate record-keeping, workflow efficiency, and progress toward enrollment goals. Conduct regular pipeline reviews, identify performance trends, and provide tailored coaching across communication, follow-up, and conversion skills. Maintain strong visibility on the floor — counselors trust you and come to you for guidance. Flag workflow friction points, morale issues, or operational gaps early so leadership can act quickly. Track and relay updates on cross-functional initiatives that impact admissions. Represent the admissions department during presentations, office events, trainings, and visitor interactions. Support professional development through weekly 1:1s, collaboration with the Trainer, and contributions to onboarding and training curriculum. Identify opportunities for additional training, improvement plans, or corrective action when needed.

Requirements

Extensive experience in admissions recruitment or high-volume student-facing sales environments
Prior leadership/management experience with direct-reports
Demonstrated ability to coach teams toward performance goals
Strong verbal and written communication skills
High emotional intelligence and ability to navigate interpersonal dynamics
Strong analytical and reporting skills

Nice To Haves

Experience in a startup or rapidly scaling environment
Experience delivering presentations or representing a department externally
Background in training, facilitation, or curriculum support

Responsibilities

Lead and develop a team of Admissions Counselors through clear coaching, support, and performance oversight.
Support or oversee a Team Lead when needed, especially newer leads who may need extra guidance.
Build a positive, high-accountability culture where counselors feel supported and clear on expectations.
Oversee counselor pipelines, ensuring accurate record-keeping, workflow efficiency, and progress toward enrollment goals.
Conduct regular pipeline reviews, identify performance trends, and provide tailored coaching across communication, follow-up, and conversion skills.
Maintain strong visibility on the floor — counselors trust you and come to you for guidance.
Flag workflow friction points, morale issues, or operational gaps early so leadership can act quickly.
Track and relay updates on cross-functional initiatives that impact admissions.
Represent the admissions department during presentations, office events, trainings, and visitor interactions.
Support professional development through weekly 1:1s, collaboration with the Trainer, and contributions to onboarding and training curriculum.
Identify opportunities for additional training, improvement plans, or corrective action when needed.

Benefits

A compensation package that includes a base salary ($75k - $85k) + equity grant
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary will be localized.
Medical, dental, and vision insurance
401(k) match
Fertility benefits via Carrot
Flexible Time Away + paid holidays
Hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
In-office lunches for our Atlanta office
Social events - happy hours, birthday celebrations, holiday parties, & more!
Opportunity to make an impact – you’ll be an integral player in bringing our vision to life