Resident Services Supervisor - FT - Glacier Hills
About The Position
Glacier Hills is seeking a Resident Services Supervisor for their community in Ann Arbor. Glacier Hills Senior Living Community is a member of Trinity Health Senior Communities (THSC), one of the nation’s largest, multi-institutional Catholic healthcare delivery systems, with over 40 communities in multiple states. From our amazing residents and guests who live and stay in our communities to our colleague-centric culture, you’ll find an environment that fosters a diversity of career options, and promotes career growth within the greater Trinity network. Resident Services Supervisor The primary purpose of the Resident Services Supervisor is to coordinate the independent and/or assisted living supportive services. This includes monitoring and scheduling of supportive services and assisting with changes in services as requested by the resident. As Resident Services Supervisor you are delegated the administrative authority, responsibility and accountability necessary for carrying out your assigned duties. Consistently deliver outstanding customer service to residents, families, patrons and partners who live, visit and do business within the Community.
Requirements
- High School Diploma or equivalent.
- Previous supervisory experience highly desirable.
- 1-3 years in a customer facing role as an administrative assistant, hospitality clerk, or physician's receptionist role required.
- Scheduling experience strongly desired.
- Previous experience working as a direct care worker with the geriatric population preferred.
- Must possess superior customer service skills and professionalism.
Nice To Haves
- Previous supervisory experience
- Scheduling experience
- Previous experience working as a direct care worker with the geriatric population
Responsibilities
- coordinate the independent and/or assisted living supportive services
- monitoring and scheduling of supportive services
- assisting with changes in services as requested by the resident
- administrative authority, responsibility and accountability necessary for carrying out your assigned duties
- Consistently deliver outstanding customer service to residents, families, patrons and partners who live, visit and do business within the Community
Benefits
- Paid holidays and generous Paid Time Off (PTO)
- Opportunity to get paid daily - through DailyPay
- Up to $4,000 in tuition reimbursement annually!
- Full-time opportunities
- Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
- Day-1 low-cost medical, dental, and vision insurance plans.
- Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.
- Fast response interview times and job offers!
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
