Resident Services Director - HSG

Presbyterian Homes & Services•Excelsior, MN

1d•Onsite

About The Position

Presbyterian Homes & Services - Shorewood Landing is seeking a Full-Time (40 hours/week) Resident Services Director to join their team. Shorewood Landing is a senior living community located in Shorewood, MN, offering independent living, assisted living, and memory care apartment homes with supportive services. The Resident Services Director is responsible for planning, implementing, and monitoring services for residents in Housing and Assisted Living, ensuring consistency with regulations and established best practices. This role involves resident advocacy, service coordination, marketing, and admission processes, acting as a liaison between management and residents, and assisting the Site Leader in campus operations.

Requirements

College degree in social work, gerontology, health care administration, human services or related field or equivalent experience.
Experience in senior housing, service or health care related environment.
Demonstrated knowledge and experience in resident service coordination, resident and family support systems, marketing and community outreach.
Demonstrated computer proficiency including Microsoft Office and other common computer programs.
Demonstrated compatibility with PHS's mission and operating philosophies.
Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Nice To Haves

Demonstrated knowledge of social community service delivery systems preferred.

Responsibilities

Planning, implementing, and monitoring services for residents in Housing and Assisted Living consistent with regulations and established best practices.
Support residents through resident advocacy, service coordination, marketing and admission processes.
Acts as a liaison between management and residents, and assists the Site Leader in campus operations.
Participate in the planning and implementation of strategies and programming that assure high quality resident care while achieving short and long-term operational goals and objectives for the site.