Resident Services Coordinator

Highmark Residential, LLC • South Miami, FL

3d

About The Position

The Resident Services Coordinator is responsible for providing a welcoming environment for greeting customers and an exceptional lifestyle for residents.

Requirements

• Customer service experience
• Valid driver’s license
• Excellent verbal and written communication skills
• High school diploma or equivalent to
• Interested in the above
• You’re punctual, dependable and a self-starter
• You have a "can-do" attitude
• You’re a team player

Responsibilities

• Prepares payroll reporting, verifies accuracy and approves timesheets
• Prepares and discusses weekly schedule with Community Director
• Ensures subordinates are in compliance with company policies and procedures
• Provides a warm and sincere greeting to all residents, prospective residents, and guests in the front lobby.
• Communicates effectively on a regular basis with the Concierge, Bell Captains, and Community Director to update him/her on community operations.
• Stays abreast of all policies and procedures as presented in the Policy and Procedure Manual and/or interoffice memos.
• Performs other duties assigned by the Community Director.

Benefits

• Competitive pay for the market
• Monthly bonus opportunities for all site associates
• 30% associate rent discount
• Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
• Company-provided life insurance, short term and long term disability coverage
• Flexible Spending accounts
• 401(k) eligibility after 90 days, with 4% Highmark match
• Professional Certification & Tuition reimbursement
• Vacation, Sick and Personal Time off available to use after 90 days
• 10 paid holidays
• Paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees