Resident Services Coordinator - ReNew Poplar Creek

Trinity Property Consultants•Hoffman Estates, IL

1d•$19 - $21

About The Position

The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.

Requirements

Excellent communication skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Customer service orientation
Knowledge of state law as it relates to fair housing
Intermediate computer and internet knowledge
Intermediate knowledge of MS Word, Excel and Outlook
High school education or equivalent is required
Ability to fluently read and write English, accurately perform intermediate mathematical functions and use all on-site resident management software functions

Nice To Haves

Customer service experience preferred
Event planning experience preferred
Preferred knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check

Responsibilities

Handle high stress situations effectively
Assist property staff with the planning and implementation of resident activities
Promote a quality living experience for all residents