Resident Services Coordinator

Meridian Senior Living • Orlando, FL

49d

About The Position

In conjunction with the Executive Director, the Resident Services Coordinator will support operations, acting as contact for staff, residents, prospects, community organizations, government agencies, and the public. They will maintains a high degree of resident satisfaction through delivery of an extraordinary resident service experience, responding to residents needs and anticipating their unstated ones. Additionally this role assist the sales process by fulfilling move-in coordination assignments as assigned by Executive Director and Sales Directors.

Requirements

• Experience of 3 years or more in a retirement, nursing home, or assisted living industry preferred.
• 3 years of management experience
• Must be able to communicate effectively with residents, families, staff, community officials, State hospitals and general public.
• Must have compassion for and desire to work with the elderly.
• Able to supervise department employees using independent judgment and discretion
• Must be able to communicate effectively with residents, families, staff, community and State officials and general public
• Must have compassion for and desire to work with the elderly
• Must demonstrate the ability to work responsibly as a team member as well as an individual
• Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.
• Practice and promote Meridian Policies and Procedures, Mission Statement, Core Values and Founding Principles.
• Must be computer literate
• Must have valid driver's license
• Must meet all health requirements and pass background checks

Nice To Haves

• Experience of 3 years or more in a retirement, nursing home, or assisted living industry preferred.

Benefits

• A solid benefits package (with several different plan options for you to choose from) - complete with Medical, Dental, and Vision.
• 1800MD - Telemedicine that is available to all employees and their family members at no cost! No enrollment required!
• Flexible Spending Account
• Company paid Life Insurance and Long-Term Disability
• Voluntary Benefits that include Short Term Disability, Accident Coverage, Critical Illness, and more!
• Pet Insurance
• Tuition Reimbursement
• 401K
• Employee Assistance Program
• Referral Bonus
• Employee Discounts - (Enterprise, Staples, HD Supply, Office Depot, Sherwin Williams, and more!)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Nursing and Residential Care Facilities
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees