Resident Services Coordinator

Housing Authority Of Jackson County•Medford, OR

About The Position

This is not a desk-only job; you’ll spend your days engaging with residents, planning workshops and events, facilitating youth enrichment programs, and building trusted partnerships with community providers. You’ll work both independently and as part of a small, committed team to deliver high-quality support services to residents in HAJC-owned properties.

Requirements

Associate’s degree in human services or related field, or equivalent experience.
At least 2 years of experience in social services, preferably with public housing or tenant-focused programs.
Strong communication and interpersonal skills, you're a natural connector.
Comfort facilitating workshops and working with youth.
Valid driver’s license and ability to travel locally as needed.
We’re looking for someone resourceful, organized, culturally competent, and comfortable working with diverse populations, including those facing barriers related to income, disability, or language.

Nice To Haves

Bilingual in English and Spanish? That’s a big plus, but not required.

Responsibilities

Engage residents with consistent communication, orientations, and support.
Plan and coordinate activities, including after-school programs, summer events, and resident workshops on topics such as financial literacy, parenting, and job readiness.
Build partnerships with community agencies, schools, and service providers.
Maintain accurate records of participation, case files, and service outcomes.
Support youth enrichment, resident wellness, and community-building initiatives.
Represent HAJC at community events and act as a trusted liaison between residents and services.