Resident Service Coordinator; Affordable Housing-Sunset Park

Volunteers of America - Colorado•Denver, CO

41d•$21 - $24

About The Position

Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. WHAT MAKES VOA SPECIAL? Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve-our programs across Colorado look different because each community is distinct. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado's most vulnerable citizens. The Resident Service Coordinator at Sunset Park is directly responsible for the service provision and housing assistance for the residents in the Affordable Housing Portfolio. This program serves individuals in a supportive housing model who were chronically unhoused (which includes having a physical or mental health disability). Service modalities include Trauma Informed Care, Harm Reduction, Motivational Interviewing and Critical Time Intervention.

Requirements

Bachelor's degree in psychology, behavioral science, social work, or a closely related field/ or 2 years related experience.
At minimum, one full year of working with chronically unhoused populations and/or people with mental health or physical disabilities.
Colorado driver's license and state-mandated automobile insurance.
Willing to obtain first aid, automated external defibrillator and cardiopulmonary resuscitation certifications and keep current.
Criminal and civil background checks within 30 days of hire.
Expert written, oral, and interpersonal communication skills.
High level of competency working with Microsoft Office suite and cloud-based applications.
Strong time-management and prioritization skills.
Experience working both independently and, in a team-oriented, collaborative environment.
Strong organization and case management skills.

Nice To Haves

Mental Health experience preferred
Case Management experience preferred
Crisis intervention experience preferred

Responsibilities

conducting needs-based assessments
community outreach
providing case management services
assisting with resource navigation
supporting housing retention
connection to income resources and/or public benefits
landlord mediation
attending meetings/trainings within the community
collaborating care with service providers and multi-disciplinary teams
Empowering the residents to live independently and develop life skills
Responsible for coordinating and/or facilitating health, wellness, and educational programs that are tailored to residents needs to improve resident wellbeing and foster a strong sense of community
Maintain existing partners and establish new partnerships with the aim of expanding opportunities and resources available to residents.