RESIDENT RELATIONS COORD

Gates Hudson

3d

About The Position

Gates Hudson is seeking a professional, empathetic Resident Resource Administrator with a background in property management or administrative support. This role supports the Property Manager with administrative tasks by providing excellent customer service, Perform accurate data entry, Prepare, update, and organize reports, documents, and files, Schedule meetings (when applicable), Handle scanning, copying, filing, and general office duties, and Maintain confidentiality of sensitive resident and program information.

Requirements

• High School Diploma required; additional education a plus
• 1–2 years of experience in property management, administration, or customer service
• Strong organizational, communication, and time management skills
• Compassionate, professional, and resident-focused demeanor
• Proficiency in Microsoft Office and property management software
• Valid driver’s license required

Responsibilities

• Maintain accurate resident files, unit records, and program documentation in property management software
• Schedule and coordinate meetings with onsite teams, residents, and vendors (when applicable)
• Manage phone calls, emails, and correspondence from residents
• Assist with compliance documentation, including Fair Housing and county-required records
• Perform general office and administrative duties (filing, scanning, copying, record retention)
• Maintain confidentiality of resident, property, and operational information

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees